Chapter 3. Intercultural Communications Competence. Intercultural Communication Competence. When does communication become intercultural communication? What is Intercultural Communication Competence?. The United States.
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Intercultural Communications Competence
European American, African American, Latino American . . .
Implies superiority of one culture over another
Suggests a numerical statement with one group outnumbering others
More accurate description based on culture, but still generalizationsTerms for Cultural Groups Within the U.S.
“Competent communication is an interaction that is perceived as effective in fulfilling certain rewarding objectives in a way that is also appropriate to the context in which the interaction occurs.”
Relational Role Behavior
Tolerance for Ambiguity
Contribute to a group’s problem solving activities
Build and maintain personal relationships with group members
Appropriate responses to new, uncertain, and unpredictable intercultural encounters
Respond in descriptive, nonevaluative and nonjudgemental waysBASICS of Intercultural Competence