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  1. Delegation

  2. Program Objectives (1 of 3) • Understand the benefits of delegation. • Define delegation and identify its benefits and uses. • Explain the basic methods involved in successful delegation. • Explore the methods and techniques of delegation. • Explain how to overcome resistance to a delegated task. www.readysetpresent.com

  3. Program Objectives (2 of 3) • Use two-way communication to improve the level of understanding. • Recognize the steps toward and skills needed for effective delegation. • Learn the key steps in the control process. • Explain how to utilize recognition, rewards, and sanctions. www.readysetpresent.com

  4. Program Objectives (3 of 3) • Identify your own strengths and limitations in the process. • Form a plan of action to increase your use of delegation and the success of the task you delegate. • Practice delegating new tasks. www.readysetpresent.com

  5. A Challenge Please write a one-sentence definition of EFFECTIVE DELEGATION. www.readysetpresent.com

  6. Definition • Appointing a person to act on one's behalf. www.readysetpresent.com

  7. Another Definition • Delegation is the entrusting of authority, power and responsibility to another. www.readysetpresent.com

  8. Quote • “Whatever the source of the leader’s ideas, you cannot inspire your people unless one expresses vivid goals which in some sense they want.” • David McClelland www.readysetpresent.com

  9. Successful Delegation • Makes work easier. • Improves efficiency. • Increases employee effectiveness. • Develops employees. • Ensures that the right people do the right jobs. www.readysetpresent.com

  10. Why Is It Useful? • Your Responsibility. • Your Capacity. www.readysetpresent.com

  11. Employee Training Cross Training Makes Employees More • Promotable. • Skilled. • Aware. • Valuable. www.readysetpresent.com

  12. Help! Delegate to get help! www.readysetpresent.com

  13. Is Clarity Essential? • Authority. • Responsibility. • Accountability. www.readysetpresent.com

  14. Barriers to Delegating www.readysetpresent.com

  15. Common Objections www.readysetpresent.com

  16. Checkpoints www.readysetpresent.com

  17. Delegation Opportunities www.readysetpresent.com

  18. Review The Six Steps www.readysetpresent.com

  19. Delegation vs. Discussion www.readysetpresent.com

  20. What is your next step? www.readysetpresent.com

  21. Download “Delegation” PowerPoint presentation at ReadySetPresent.com128 slides include: the common objectives for delegation, overcoming barriers to delegating, top 5 reasons to delegate, types of questions to ask before delegating, effective delegation checklist, 6 steps for effective delegation, and appropriate tasks for delegation, 9 delegation opportunities, crisis delegation, tips for delegating to experts, bosses, and associates, 5 ingredients of communicating successfully, personal and organizational benefits, how to's plus more. Royalty Free - Use Them Over and Over Again. www.readysetpresent.com