The untold story of Mishkat How did a bunch of passionate creative young believers create the first of its kind science center in Saudi Arabia? ECSITE Annual Conference Toulouse, France June 31, 2012. Who we are:. Leila Chapman (Schembri). I look Arabic, my name is Arabic, but I am not Arabic
The untold story of MishkatHow did a bunch of passionate creative young believers create the first of its kind science center in Saudi Arabia?ECSITE Annual ConferenceToulouse, FranceJune 31, 2012
Leila Chapman (Schembri)
The Interactive Center for Atomic and Renewable Energy
“...To support Saudi Arabia’s ongoing central role in the energy economy by inspiring the Saudi youth of today to be the energy innovators of tomorrow. Bringing together engaging and interactive exhibitions and events Mishkat will bring to life past and future innovations in the way we generate and use atomic and renewable energies, celebrating and inspiring Saudi and worldwide achievements.”
All recruits had to be Saudi – restricted the pool
Limited work experience
Informal learning an alien concept
No culture of visiting Museums, Science Centres, or visitor attractions – it’s the mall!
Lack of popular culture references
Needed great boys and girls – two equally good teams!
How do you reach the right people?
Tapping into youth-focused initiatives: New grads, private colleges, volunteering based organizations…
Reach them through social networks – BB, Facebook, Twitter
Get to know the candidates as individuals through the interviews
Assess personal qualities What made them tick…
Assess communication skills Presentation exercise
Assess initiative and audience empathy Role play
Build skills and knowledge
Immerse them – The Science Museum
Five day training at the Science Museum with constant mentor
Understanding the purpose of Museum’s and science centers
Approach to life enhancing experiences
Learning theory – constructivism
Shadowed explainers, spent time on gallery
Opportunities to be creative
Presentation skills training
Challenge them – onsite training
Challenge them – Energy Show training
Challenge them – trial visits
Reward them – celebrate success
Notes from the trainer
Constructivist approach to training appealed
Thirst for knowledge
Eager for feedback
Pride in Mishkat and their new role
Biggest challenge: fear of failure and responsibility
Biggest reward: growth as individuals (Moe) and as a united team that learn from each other
Engaging and inspiring visitors
Engaging and inspiring visitors
(4265) children reached through school visits so far
Average of (7) visits per day
A host of VIP visits, including Ministries & Princes
Preparing for family visits in (2013)
Trial outreach events (2)
Over 50 Mishkat-ers!
Supporting personal growth
Supporting professional growth
Maximize benefits from staff investment
Recognize what experienced Facilitators can bring to other projects or areas of the organization
Assign new hires to shadow project team leaders, seeing Mishkat from a different perspective
Learning from the visitors experience
Building relationships with teachers and special educational needs groups
Encourage dialogue through social networks.. busy Twitter feed!
Constant evaluation of experience – quantitative and qualitative
Nice beyond words. And I hope that eventually what the things Mishkat has will be a reality all over the world.
It is an amazing center. Contains all of the energy types, I got to learn how to generate energy by a number of ways, which I found quite enjoyable.
Indescribable definition of awesomeness
Mishkat enabled us to discover.
I want to live here!!!
What distinguishes Mishkat the most, is the modern and comfortable ambience; the high-tech facilities; the refined behavior, reception and arrangement; the encouragement of scientific thinking and creativity and the relevancy to the schools’ curriculums.
Mishkat is where the young inventor belongs
The auditorium and all the facilities were fun, great and helpful. The facilities enable love of scientific research and encourage stimulation of the interest in motivating young generation on the importance of researching energy through their surrounding environment.
Feedback about the Facilitators
The constant engaging of the facilitators helped us develop new conceptions and thoughts.
Great job with great ideas of teaching. The employees were cooperative! Perfect!
The staff cheerful and obliging.
Thanks to the facilitators for their prompt responses to the inquiries of the teachers and students
It’s only just the beginning:
Recruit rapidly yet carefully – not looking for actors, but genuine inspirers
Have a common belief and purpose, and involve everyone in it
Invest, invest, invest in your staff
Create clear structures, and a culture of support
Don’t expect perfection! Expect growth
Seek partnerships for improvement
Seek new challenges – never ‘that’ll do’, but ‘what else can we do’