Comprehensive Guide to Network Design and Implementation for Effective Communication Solutions

1. Chapter 14 Network Design and Implementation

2. Agenda • Analysis and Design • Implementation • LAN • Voice Network Design

3. Analysis and Design Phases • Request • Feasibility Study • Analysis (requirement) • Alternatives (cost and benefit) • Design • Selection • Cost • Documentation • Management approval

4. Implementation Phases • Purchasing and vendor agreement • Installation • Training, and testing • Conversion • Follow up audit

5. Request • Source • User • Senior managers • Communication department • External environment (customer, government, etc.) • Form: formal or informal • Prioritization (costs & benefits analysis) • Outcome: approval, deny, or on hold by management

6. Feasibility Study • Team • User, specialist, and management • Problems • Technical or non-technical • Analysis (technical, operational, economical, legal, schedule) • Report and presentation • Go or stop

7. Analysis • Analysis items • Geographic requirement (scope) • Traffic load analysis • Peak load (no. of message and length) • National & international busy hour • Traffic flow pattern by individual location (map) • Response time, reliability, & availability (cost) • Terminal operators (end users & their education background and needs) • Capacity growth projection (6 months to 5 years) • Constraint: time, cost, and compatibility • Documentation and reports

8. Alternatives • Sources (vendors) • Availability (enchancements or new products) • Incompatibility issues • Costs/services trade off

9. Design • Items • Configuration diagram • Routing time (peak and average) • Response time (peak and average) • Delay consideration (queue) • Simulation • What if for routing, response, and delay

10. Selection Procedures • Request for proposal (RFP) or request for quotation (RFQ) • Selection criteria and its weight

11. Request for Proposal • Title • Table of contents • Description of organization • Problem definition • Operation requirements • Format of response • Evaluation criteria • Decision schedule • References

12. Description of Organization • Organization chart • Organization locations • Overview of system

13. Problem Definition • Error rate • Misrouting • Time consuming • Security

14. Operation Requirements • Reliability • Down time • Misrouting • Lost message • Transmission error • Performance • Throughput • Response time • Error rate

15. Format of Response - I • Title • Table of contents • Overview • Software (function & feature) • Hardware (function, feature, & capacity) • Performance (future growth) • Site requirement • Conversion (installation, testing, & schedule)

16. Format of Response - II • Maintenance (support) • Costs • Warranty Coverage • User Training • References • Other related information

17. Selection criteria • Proposed solution • Compatibility • Security and backup • Price • Technical support • Product maintenance • Repair service • Financial viability

18. Vendor Response to RFP - I • Introduction • Executive summary • Table of contents • System design • System feature • Growth capacity • Installation and testing methods • Maintenance arrangements • Ongoing support • Installation schedule • Pricing and timing of payments • Warranty coverage • Training and education • Other Recommendation

19. Documentation • Diagrams and maps • Configuration and wiring • Components list • Hardware: model and specification • Software: version, release, no. of copies • Implementation plan (Gantt chart) • Milestones • Activities • Schedule

20. Management Approval • Review and verification • Users • Operators • Management: budget

21. Purchasing • Vendor agreement • Equipment configuration specification • Acceptance test • Schedule: delivery, installation, testing, operation • Location: delivery, installation, testing, operation • Other terms and conditions: payment, warranty, maintenance • Get a experienced lawyer

22. Training • Types of instruction • Classroom • Hand on • In house • Outside • Educating • Users • Operators • Maintenance crew • Security and backup

23. Testing • Testing time • Testing Tools • Software & hardware • IBM’s Telecommunication Network Simulator • Testing areas • Performance • Stress testing (load) • Error handling • Error recovery procedures

24. Conversion • Types • Parallel • Cut over • Pilot • Piece by piece • Help desk • Vendor technicians or consultants • Implementation problems cleanup

25. Audit • After six months • Check performance or success criteria • Formal report to management for proper actions

26. LAN Design • Number of nodes • Usage • Traffic: day and time • Disk storage • Speed • Security and backup • Compatibility • Management

27. Voice Network Design • Peak load and average load • Grade of service • Capacity & usage of circuits • Overdesigning or planned delay

28. Points to Remember • Analysis and Design • Implementation • LAN • Voice Network Design

29. Discussion • Develop a simple request for proposal to add e-business to a traditional department store.