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Course Introduction: 使用者行為與管理

請問看到這個課名，你覺得會學到哪些東西？. Course Introduction: 使用者行為與管理. 資訊管理學系 廖耕億老師. Why Human-Computer Interaction (HCI)?. 從 Alan Dix 的小故事談起 … Preface to the third edition Adjacent menu items: FileSave & FileDelete Similar Conformation Dialog Boxes. Why Human-Computer Interaction (HCI)?. 出國、忘記帶手機

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Course Introduction: 使用者行為與管理

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  1. 請問看到這個課名，你覺得會學到哪些東西？ Course Introduction: 使用者行為與管理 資訊管理學系 廖耕億老師

  2. Why Human-Computer Interaction (HCI)? • 從Alan Dix的小故事談起… • Prefaceto the third edition • Adjacent menu items: • File\Save & File\Delete • Similar Conformation Dialog Boxes

  3. Why Human-Computer Interaction (HCI)? • 出國、忘記帶手機 • 旅館房間有答錄機 • Beep, Beep, Beep: 有留言 • Manual: “491” • Phone: 你已進入… • Manual: “請按房間號碼，最後按下#字鍵” • Phone: 您已經進入…語音信箱，聽取留言請輸入密碼 • User 輸入房間號碼 • Phone: 請再次輸入房間號碼與密碼 • User: #@$^@$#

  4. Why Human-Computer Interaction (HCI)? 比對上一張投影片所講的 傳統答錄機，你比較喜歡哪一個？

  5. Why Human-Computer Interaction (HCI)? • 功能齊備，使用經驗差異不小 • Alan Dix的慘痛經驗 • 答錄機的範例 • 你是否同意下列敘述? • 如果設計師也是使用者，便可確保介面的設計品質 • 介面設計應該等到所有功能開發完成後再加以考慮 • 介面首重美觀，與任務的配合度是其次

  6. UNIQLO的美麗首頁

  7. Successful Products Must Be: Our FOCUS!!!

  8. What is HCI?

  9. Human-Computer Interaction (HCI) Scientific management Paul Fitts’ study on pilots

  10. Control Error Types

  11. Human-Computer Interaction (HCI) • 人因工程 (Ergonomics) • 人因 (human factor) • 人機互動 (man-machine interaction) • 人機互動 (human-computer interaction)

  12. You May Have Heard About TAM

  13. Perceived Usefulness包含哪些概念元素?

  14. Perceived Ease of Use包含哪些概念元素?

  15. Disciplines Related to HCI

  16. Why Cognitive Science Matters Passfaces D´ej`a Vu

  17. Why Cognitive Science Matters • 請問文字型密碼的缺點是什麼？

  18. User Study in D´ej`a Vu • 20位受試者(M:F=11:9) • 受試者內設計 • PIN: 一組四位數字 • 文字密碼：一個至少六位元的文數字 • 針對隨機藝術與照片，研究者各提供一個100張該類型照片的圖片集讓受試者挑選，受試者各挑選五張作為驗證圖片 • 受試者的輸入時間與次數都不受限制

  19. Two Process(Stage) Theory • 請回想大學畢業典禮當天發生的事件

  20. You May Have Heard About SDLC

  21. The Nature of HCI • 設計初期 • 殼：拋物線 • 動工(1959.5.5) • 設計圖 not ready • 施工(1961) • 球體圓拱球型剖面 • 殼：球面結構 • 平台完工(1962.8.31) • 平台強度不足

  22. The Nature of HCI

  23. Other Reason for HCI • HCI的法律觀點 • EC Directive: on the minimum safety and health requirements for work with display screen equipment(90/270/EEC) • 責任歸屬：雇主 (employer) • 強調軟體與任務的配適 • 盡可能配合使用者的知識水平 • 不可在員工不知情狀態下裝設檢測機制(checking facility) • 提供使用績效給使用者 • 配合使用者展示資訊 • 符合軟體人因工程原則

  24. Other Reason for HCI • 職業安全衛生法(民102.7.3) • 第6條：雇主對下列事項應有符合規定之必要安全衛生設備及措施 • 九、防止監視儀表或精密作業等引起之危害 • 精密作業勞工視機能保護設施標準(民85.7.3) • 第3條：本標準所稱精密作業，係指雇主使勞工從事左列凝視作業，且每日凝視作業時間合計在二小時以上者。 • 九、電腦或電視影像顯示器之操作或檢視。 • 第9條：雇主使勞工從事精密作業時，應縮短工作時間，於連續作業二小時，給予作業勞工至少十五分鐘之休息

  25. Course Requirements

  26. AACSB Learning Objectivity • LG2-1: Our students will exhibit understanding of management-related theories and associated evolution • LG4-2: Our students will demonstrate understanding of current international practices of information management

  27. Goal Structures of this Course

  28. Image Used in an International Eye Tracking Study

  29. Percentage of time spent on each area by the end of the 20 seconds

  30. Danish men vs. Women

  31. English Men vs. Women

  32. Grading • Mid-term presentation (35%) • Present a HCI-related paper (25%) • An assignment based on the theories, rules, and models used in the presentation for LG2-1 (10%) • Term presentation and report (35%) • Present the evaluation results (25%) • Write a term paper describing the results (10%) • Homework for LG4-2 (15%) • Participation (15%)

  33. Timetable

  34. Timetable

  35. Courseware • Main source • 教師自製教材(ppt) • In-class version: upload by 12 am on Wednesdays • After-class version: upload by 12 am on Thursdays • Main reference 1 • Grateful to A. Dix for this website • You may search for text and other posts related to HCI • Main reference 2 • Distributed under fair use

  36. Involve the Users • 假設你負責為一家醫院設計自動注射器的儀器介面 • 使用者透過介面輸入 • 劑量 < 10,000 • 請畫出你的介面設計

  37. Involve the Users Before consulting the users After consulting the user

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