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Objectifs de la s ance

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Objectifs de la s ance

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    1. 1 Objectifs de la séance Comprendre les points forts et les limites de votre propre style de communication. Reconnaître les styles de communication des autres et adapter ces styles pour satisfaire les besoins des autres et communiquer de façon plus efficace. Adopter les caractéristiques de l’écoute active et éviter les mauvais comportements d’écoute les plus courants.

    2. 2 La règle de platine Traitez les autres comme ils veulent être traités.

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