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Managing VT Emails

Managing VT Emails

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Managing VT Emails

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  1. VT Email Preferences Managing VT Emails • Customers have the ability to modify VT email preferences: • Options: • Turn off email notifications for all ‘Service Soon’ and/or all ‘Service Now’ fault types* • Turn off specific fault code email notifications*, i.e., 111/1 low coolant level • *Note: Fault code information regardless of email notification preference will be displayed • in the VT website and available for viewing through AccessFreightliner • Information required to process request: • Customer Name • Fault code category to be modified: SS or SN if category email preference changes • are required; and/or • Specific fault code number for disabling email notifications • One VIN number (last six digits) to locate the account • Questions can be answered and/or requests can be processed by contacting • VirtualTechnician@Daimler.com or calling 855-253-0420 Detroit CSC