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Quality and Shipping

Quality and Shipping

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Quality and Shipping

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  1. Quality and Shipping Capt. John Greenway Seaway Marine Transport

  2. Seaway Marine Transport • 1200 employees • 35 managed ships • Great Lakes / St. Lawrence / Gulf / Eastern Seaboard • ISM / ISO 9001 • Green Marine • ISO 14000 • QualShip (USCG)

  3. Quality ImprovementsTSB Statistics 1997 - 2006

  4. Quality ImprovementsInternational Tanker Owners Pollution FederationEstimated Quantity of Oil Spilled (Tonnes)

  5. Quality ImprovementsSMT Accident Statistics - # Lost Time Accidents per 200,000 man hours worked

  6. Elements of Quality • Human Resources / Crew Competencies • Maintenance Standards • Policies and Procedures • Company Culture • Regulatory Compliance and Enforcement

  7. Quality Breakdowns • Design and Construction Failures • Shortcoming in Regulatory Process • Operational Process Failures • Attitudes / Culture / Fatigue • Inadequate Supervision/Training/Awareness • Ineffective Safety Management Defenses • Lloyds Register Technical Association December 2006

  8. Quality FailuresDNV Safx April 2008

  9. Industry Challenges • Human Resources and Skills Shortages • Economy and Profitability • Environmental Improvement • Regulatory Burdens • Fleet Renewal

  10. Assuring Quality • Addressing Skilled Labour Issues • Short term and long term solutions • Marine Sector Council with HRSDC • Training and Infrastructure Support • Career Awareness and Promotion • Tripartite Partnership Approach • Training…Training…Training!

  11. Assuring Quality • Consistent and Supportive Regulations • Targeted Port State Inspections • Supportive Regulatory Regime • Recognizing and Rewarding Quality • Reducing the Regulatory Burden • Timely Implementation of Proven Regulations

  12. Assuring Quality • Improving Quality Management Systems • ISM / ISO…is it working? • Corporate Culture Belief – Top to Bottom • Effective vs. forms and words • Reducing Audits and more Audits • Commitment to Continual Improvement • More to Come – ISO 14000 / Green Marine

  13. Quality and Shipping