employee opinion survey l.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Employee Opinion Survey PowerPoint Presentation
Download Presentation
Employee Opinion Survey

Loading in 2 Seconds...

play fullscreen
1 / 18

Employee Opinion Survey - PowerPoint PPT Presentation


  • 178 Views
  • Uploaded on

Employee Opinion Survey. Human Resources CAUBO Presentation June 2007. University of Saskatchewan. Presentation Overview . About the University of Saskatchewan Why do an Employee Opinion Survey? HR in High Performing Organizations Developing the HR Plan The Roles of HR

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Employee Opinion Survey' - viho


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
employee opinion survey

Employee Opinion Survey

Human Resources

CAUBO Presentation

June 2007

University of Saskatchewan

presentation overview
Presentation Overview
  • About the University of Saskatchewan
  • Why do an Employee Opinion Survey?
    • HR in High Performing Organizations
    • Developing the HR Plan
    • The Roles of HR
    • Strategic Initiatives
    • Moving to a High Performance Culture
  • Measuring Cultural Change
  • Development of the Survey
    • First Year
    • Second Year
    • Communication Strategy
  • Lessons Learned

University of Saskatchewan – Human Resources

about the university of saskatchewan
About the University of Saskatchewan
  • Setting the Context
  • Transformative Change
  • Integrated Planning Process
  • Development of Multi-year Plans
  • Review of HR / Transformation
  • Development of Planning Themes

University of Saskatchewan – Human Resources

human resources in high performing organizations
Human Resources in High Performing Organizations

HR departments need to:

  • fully link HR strategy and practice to the organization’s strategic priorities
  • ensure the organization has the people capacity to execute its strategic priorities
  • measure effectiveness of HR strategy
  • add value

University of Saskatchewan – Human Resources

developing the hr plan
Developing the HR Plan
  • Critical Assessment of HR Division
  • Review of HR Best Practices in High Performing Organizations
  • Strategic Alignment
  • Measuring Progress
    • Workplace Assessments
    • Employee Opinion Surveys

University of Saskatchewan – Human Resources

the roles of human resources
The Roles of Human Resources

Master the

theory and practice

of change

Improve the

efficiency of

the work

Change

Agent

Administrative

Expert

AddingValue

Strategic

Partner

Resource

Champion

Translate business

strategy

into action

Find the right

balance between

demand and resources

University of Saskatchewan – Human Resources

Ulrich

moving to a high performance culture

Individual

Unit

Organization

Moving to a High Performance Culture
  • Developing integrated processes to promote a high performance culture through individual, unit, and organizational performance

University of Saskatchewan – Human Resources

strategic initiatives
Strategic Initiatives

Recruit

Enabling

Culture

Develop

Reward

Stimulate

Progress

Preserve

the core

The right place

for the right people

Engage

Align

University of Saskatchewan – Human Resources

assessing and measuring cultural change
Assessing and Measuring Cultural Change
  • More than lip service
  • The right place for the right people
  • Alignment and commitment
  • Open and honest discussions of problems
  • Data-based decision making
  • Accountability for results
  • Return on investment

University of Saskatchewan – Human Resources

why do an employee opinion survey
Why do an Employee Opinion Survey ?

Yes, leadership is about vision. But leadership is equally about creating a climate where the truth is heard and the brutal facts confronted. There is a huge difference between the opportunity to “have your say” and the opportunity to be heard. The good to great leaders understood this distinction, creating a culture wherein people had a tremendous opportunity to be heard, ultimately for the truth to be heard.

Jim Collins – Good to Great

University of Saskatchewan – Human Resources

why do an employee opinion survey11
Why do an Employee Opinion Survey ?
  • Employee satisfaction is a key indicator of:
    • organization success (recruitment and retention)
    • employee engagement
  • Our survey questions measure:
    • Diversity (Wilson)
    • Employee engagement (Buckingham)
    • Alignment with values (Izzo)

University of Saskatchewan – Human Resources

developing the survey
Developing the Survey
  • Commit to a future described in “Renewing the Dream”
  • Survey employees for their opinions on work environment issues
    • diversity, engagement, alignment with values
  • Confidential, web-based process
  • Use results to develop and/or improve programs and services to support healthy, productive and diverse workplaces

University of Saskatchewan – Human Resources

first year
First Year
  • 1122 responses
  • A base line
  • Openly shared and broadly communicated
  • Full report on web-site
  • Identified issues impeding organization progress
  • Focus on the importance of effective leadership

University of Saskatchewan – Human Resources

second year
Second Year
  • Same questions
  • Increased response rate by 30%
  • Compare results to baseline data
  • Develop action plans by unit
  • Compare aggregate data across units
  • Use outcomes to support planning processes

University of Saskatchewan – Human Resources

communication strategy
Communication Strategy
  • Critical to effective people strategies
  • Builds credibility
  • Key messaging to align with strategy
  • HR updates
  • Full results of survey
  • Communication of action plans

University of Saskatchewan – Human Resources

lessons learned
Lessons Learned
  • Don’t create a monster – just do it!
  • Prepare the organization
  • Don’t hide the truth
  • Communicate, communicate, communicate
  • Move to action

University of Saskatchewan – Human Resources

where do we go from here
Where do we go from here?
  • Annual survey
  • Results discussed with senior leaders
  • Commit to action
  • Results used for planning purposes

University of Saskatchewan – Human Resources

questions

Questions?

University of Saskatchewan – Human Resources