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Expanding the Library’s Value to the University

Expanding the Library’s Value to the University. Designing a Research Service for Senior Administrators. Gloria Colvin & Trip Wyckoff Florida State University Libraries Florida Library Association Conference May 2, 2013. FSU Libraries.

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Expanding the Library’s Value to the University

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  1. Expanding the Library’s Value to the University Designing a Research Service for Senior Administrators Gloria Colvin & Trip Wyckoff Florida State University Libraries Florida Library Association Conference May 2, 2013

  2. FSU Libraries • Reference & research services organized by constituency • Learning Commons Undergraduate Students • Scholars Commons Faculty & Graduate Students • Science Commons STEM community

  3. Constituencies of Academic Libraries • Faculty • Students • Staff • Alumni • Community • Administrators By CollegeDegrees360

  4. Why Administrators? • Unserved campus constituency • Utilizes research expertise in library • Strategically positions library

  5. Process 1 : Brainstorming

  6. Information Needs of Administrators • Data

  7. Issues in Higher Education

  8. Biographical Information By Colin Swan Photo: Harry Wad

  9. Journal Impact Research

  10. Process 2: Market Research • Literature Review • Models and Best Practices • Needs assessment • Dean of Faculties Office • Provost • Graduate School • Office of Institutional Research

  11. Process 3: Making the Case • Develop proposal • Targeted research service for senior administrators • Confidential • Time-sensitive • Customized • Present proposal to Dean

  12. Process 4: Marketing Dean’s contacts essential Provost Dean of Libraries President VP for Programs & Planning

  13. Process 5: Project Research Model • Interview with administrator • Literature reviews • Internet research • Locate thought leaders/subject experts • Interviews (Internal & External) • Identify best practices • Identify tools • Sift/Condense/Create “knowledge” • Prepare briefing book

  14. Successes! • 3 major research projects & 2 smaller projects • Requests differ from initial vision • Data and information assisted administrators with decision making • Senior administrators thinking of library • Appointment to SACS Quality Enhancement (QEP) Committee • Provide research, advice

  15. Lessons Learned • Be careful what you wish for! • Good product sells itself • Difference between what they want and what we thought they wanted • Time consuming and labor intensive • Need to develop internal support • Think about making service sustainable

  16. Contacts Gloria Colvin gcolvin@fsu.edu Trip Wyckoff twyckoff@fsu.edu

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