Emotional Intelligence. By Patricia Garcia Training Resources Group - TRG. Introductions. Objectives. Describe what Emotional Intelligence is. Understand how the Bar On model works. Identify some applications of Emotional Intelligence and the Bar On model in Executive Coaching.
By Patricia Garcia
Training Resources Group - TRG
Emotional intelligence is not about being nice all the time.
Emotional intelligence is not about being “touchy-feely.”
Emotional intelligence is not about being emotional.
EI is not an aptitude (a person’s ability to perform well in a particular skill or activity or discipline).
EI is the way we monitor our feelings to use the abilities well.
EI is not personality: fix set of traits that form a person’s characteristics.
EI is made up of short-term, tactical, dynamic skills that can be brought into a situation play as required. EI can be learned and improved.
The ability to:
monitor one’s own and others’ feelings,
Identify them and
discriminate among them
Emotions of Others
Use this information to guide one’s thinking and action”
Emotional Intelligence is the potential for emotionally intelligent behavior, is what is driving the EI behavior.
Emotional Competence is observed in open emotionally intelligent behavior. It is what we see.
Some examples of models and instruments to measure both emotional intelligence and emotionally intelligent behaviors:
Determines how in touch we are with our feelings, how good we feel about ourselves and about what we do in life.
Being responsible and dependable, understand and relate well with others and inspire and function well when part of a team.
Ability to withstand stress without caving in, falling apart, losing control or going under.
Ability to size and respond to difficult situations.
Our outlook on life, our ability to enjoy ourselves and others and overall feelings of contentment or dissatisfaction.
Emotional Self Awareness
HappinessBar-On EQ-I Model of Emotional and Social Competence
Five Components and 15 Subcomponents
Two Other EI Models:1. Daniel Goleman’s & Boyatzis’ Model, Emotional Intelligence Competence Inventory2. Jack Mayer, Peter Salovey and David Caruso Emotional Intelligence Test (MSCEIT)
Collaboration and building bonds.
Developing OthersDaniel Goleman’s & Boyatzis’ Model, Emotional Intelligence Competence Inventory
Four Components and 19 Subcomponents
Using emotions to make judgments.
Defining complex emotional blends
Managing own emotions
Managing other’s emotionsJack Mayer, Peter Salovey and David Caruso Emotional Intelligence Test (MSCEIT)
Four Components Ability Measure
Perception of Emotion
Web Sites to Explore
Daniel Goleman, Emotional Intelligence, why it can matter more than IQ. Bantam, 1995.
The Handbook of Emotional Intelligence. Edited by Reuven Bar-On and James D.A. Parker, Foreword by Daniel Goleman. Jossey-Bass, 2000.
Steven J. Stein Ph.D and Howard E. Book, M.D. The EQ Edge, Emotional Intelligence and Your Success. Stoddart Publishing Co. Limited. 2000.
Cary Cherniss and Mitchel Adler, Promoting Emotional Intelligence in Organizations, Make Training in Emotional Intelligence Effective. ASTD, 2000.
Daniel Goleman, What Makes a Leader. Harvard Business Review, Article No. 3790.1998.
Daniel Goleman, Leadership that Gets Results, Harvard Business Review, Article No. 4487, 2000.
Contact InformationPatricia GarciaTraining Resources Group –TRGPh: 703-548-3535Fax: 703-836-2415E-mail: email@example.com