Emotional Intelligence
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Presentation Transcript
Emotional Intelligence Presented by the Lawyers assistance Program Facilitated by Robert Bircher
The Concept of “Intelligence” • Most people take this to mean I.Q. which is an attempt to measure cognitive capacity and functioning • The two most common I.Q. tests are the Stanford-Binet and the Wechsler adult intelligence scale, both yielding age adjusted scores with a mean of 100 and a normal range of 85-115 • While it is useful to predict who will do well at school longitudinal research reveals it is a poor predictor of life success
I.Q. and E.Q. • Example-an equal number of middle aged men of high and low I.Q. are chronically unemployed • There is no correlation between I.Q. and salary, productivity, or status (among college graduates) • High I.Q. is not associated with happiness in friendships, family or romantic relationships • This has stimulated interest in what other abilities are factors in a successful life
I.Q. and E.Q. • Emotional Intelligence addresses the emotional, personal, social, and survival dimensions of intelligence, which are more important for daily functioning than cognitive intelligence • Most people would call it “common sense” • Defined as “an array of personal, emotional, and social competencies that influence one’s ability to succeed in coping with environmental demands and pressures”
Components of Emotional Intelligence • See addendum #1 • There are several ways to measure Emotional Intelligence • Arguably the best test is the Bar-On EQ-I (reviewed by Buros Mental Measurement Yearbook) • Normed on about 10,000 individuals (in 15 countries and extensively studied) we will use the EQ-i:s (which is a shortened version but nonetheless very accurate)
Measuring Emotional Intelligence • Unlike I.Q. Emotional Intelligence can be changed and increases with age, gender is also a factor • The Bar-On EQ-i:s has a built in positive impression scale (to correct for overly positive responses) and validity index which checks for inconsistent responses • Provides a score for total EQ and converts raw scores to normed scores similar to I.Q. • Provides 5 subscales
Measuring EQ using the Bar-On EQ-i:S • Intrapersonal Scale-assessment of self awareness and self expression • Interpersonal Scale-assessment of social awareness and interpersonal relationship skills • Stress Management Scale-assessment of emotional management and regulation. • Adaptability Scale-Skills involved in change management • General Mood-emotional skills that fuel the self motivation needed to set and achieve goals
EQ-Interpreting results • E.Q. can be improved through training and remedial programs and therapeutic interventions • Clinical uses: • Provides a more accurate map of a persons emotional life-which is tangible and measurable like depression • Can explain why people are having a problem and what in area of their emotional life • Specifically targets whether a problem is interpersonal or intrapersonal and how adaptable they are to change
EQ-Interpreting Results • Accurately measures Stress Management Skills • Accurately measures Adaptability • Can explain lack of success (with some precision) in spite of high I.Q. which most Lawyers have • Can help in career choices, can identify problems in work and personal relationships in an objective way • High EQ is highly correlated with leadership success, academic success, and job performance
Improving EQ • Optimizing People: A practical guide for applying EQ to improve personal and organizational effectiveness-Handly(1999) • The EQ edge: Emotional Intelligence and your Success-Stein(2001) • Emotionally Intelligent Living –Orme(2001)
Steps to Completion • 1. Read instructions carefully • 2.Use ball point pen • Scoring-Read Instructions carefully • 1-26 in shaded boxes 27-51 in white boxes • Add columns A to G • F is the sum of A to E divided by 5 • Do inconsistency index • Transfer raw scores to front(male) or back(female) of Interpretive guide • Circle Normative number (SS) beside raw score • Transfer (SS) scores to pages 5,7,9,11.13,15 in interpretive guide (total EQ is on page 4) • Read interpretation