Annual Members’ Meeting

1. Annual Members’ Meeting 5 October 2011 Carlisle Racecourse

2. Welcome Bryan Betterton Chair

3. Apologies • Alan Heath Barbara Stoddart David Simpson • Esther Kirby Irene Wilson J Richards • Jacqui Filkins Jean Bryson Jean Crabtree • Judith Moore Judith Whittam Julie Fletcher • Kevin Atkinson Kevin Jones Mike Dare • Peter Clarke Peter Kirby Philip Tuer • Susan Cain Tessa Dare Thelma Bilsbrough Tim Farron Zoe Lenaghan

4. Michael Smillie Director of Business Development Our Annual Plan

5. 2010/11 Annual Plan • Getting the basics right • A first year for our quality priorities • Increasing the time to care • Infection Prevention and Control • Improving Patient Experience • Improving Patient Safety • Our quality report outlines our progress and performance.

6. 2010/11 Annual Plan • Delivering existing plans first • Demonstrable improvements in our inpatient environments • A move towards services designed more clearly around peoples needs, with evidence based care pathways • Delivering in full our First Step service

7. 2010/11 Annual Plan • Developing services • A broader offer of services covering all community based NHS services in Cumbria • Integrating services • Across physical and mental healthcare • Across settings and locations • Building local services wherever possible

8. Future plans • A continued focus on quality of services • Delivering our investment plans • Capital investments • IT investments • Training and Skills • Integrating services more fully around patients needs • More involvement for members

9. Chris Hallewell Medical Director Quality

10. What is quality… • Safety • Experience • Outcome

11. Quality strategy… • What we measure • How we improve • How we know we are improving

12. Michael Smillie Director of Business Development Progress of our Membership Strategy

13. Our Membership

14. Membership statistics at 30 September 2011

15. Announcement of Election Results Michael HuttDirector of Performance and Company Secretary

16. 6 new Governors were elected: David Galloway Mary Hartley Joseph Murphy Simon Coope Vincent Armitage Wendy Kolbe 4 Governors were re-elected: Derek Conner Kavinder Madhra Susan Dumbleton Lesley Flood Note - Elections took place in September 2010

17. 4 Appointed Governors (representing Partner organisations) were appointed from these organisations • CVS – Self Injury Support • CVS – Cumbria Law Centre • Joint League of Friends • Cumbria County Council – Children’s services

18. The Trust would like to thank all members who took part in the elections Following the transition in April 2011 we held Staff Governor elections in June and Public Governor elections in September.

19. Stephen Dalton Chief Executive Annual Report 2010/11

20. How did 2010/11 go for our Trust • What 2011/12 feels like so far • Looking ahead – what are the opportunities and challenges we face

21. How did 2010/11 go • A new home for our learning network • Developed with our partners a Cumbrian dementia strategy • Cut the turf on our Dane Garth redevelopment • Launched our young people’s website • Delivered our quality priorities

22. Dane Garth • State of the art facilities • Designed with patients and carers • On track for delivery • The second major investment following public consultation in 2008/9 delivering on our promises • We are the only Trust delivering new facilities for patients in Cumbria on this scale.

23. What 2011/12 feels like so far • We have embraced the opportunity to broaden our offer of services • All community services now provided by our Trust • Closer ties with our communities on a broader agenda of health and healthcare issues • We plan to use integration to develop holistic healthcare for our communities

24. What 2011/12 feels like so far • What we have to do; • Valuing our roots • This equips us as good custodians of community services – our Board of Directors is up to the task • we are releasing our local staff to be innovative, work together and try new approaches • e.g. Diabetes & First step, 50 families project in Barrow and a renewal of children’s community health services

25. Looking ahead • Making the most of Cumbria’s assets • Communities, our members, people we serve, harnessing all our resources and aligning these. • Community hospitals – Dr Howarth running the workshop this afternoon. • Integrating services – responding to people’s health needs holistically • Looking afresh at the future of services for older people in Cumbria – David Storm leading this session today

26. Looking ahead • Supporting people be healthy • Empowering people to maintain their health and wellbeing • Dr Westgate leading a session today on self management in Diabetes • Sustaining healthcare for local communities • Working to stabilise our healthcare services by offering solutions to longstanding issues • Partnership with Newcastle in Cumbria

27. My own view • We must be vigilant, not complacent and deliver on people’s expectations • The world is full of potential dangers; • The economic downturn • New health reforms • Demographic changes • Our response to these is how we will be judged

28. My own view • Cumbria can manage its health and healthcare successfully • People (communities, members, staff,) are the key • A better offer to carers • Partnership with CCC (Adult & Children’s services) is vital • We are key to a viable, sustainable healthcare system

29. Questions for the Board • Chaired by • Bryan Betterton • Chair