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Pros and Cons of Gmail: What Google Gets Right and Wrong

This article explores the strengths and weaknesses of Gmail, highlighting its extremely fast interface, effective menu space usage, cloud saving features, and customizable themes. It discusses the chat function for quick communication and the ability to import contacts. However, it also addresses some of the shortcomings, such as the disappearance of themes when accessing other Google services, confusion over the Archived Messages and All Mail features, and the hidden nature of advanced Labs features. Overall, Gmail stands out among its competitors for its speed and functionality.

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Pros and Cons of Gmail: What Google Gets Right and Wrong

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  1. Hall of Fame / ShameGmaiL Jared Greene AntoniGmurczyk

  2. What Google Does Right • Extremely fast interface - Javascript • Good use of menu space

  3. What Google Does Right • Extremely fast interface - Javascript • Good use of menu space • Chat for quick communication gmail_chat

  4. What Google Does Right • Extremely fast interface - Javascript • Good use of menu space • Chat for quick Communication • Everything is saved on the cloud • Import contacts • Gmail Scans emails

  5. What Google Does Right • Extremely fast interface - Javascript • Good use of menu space • Chat for quick Communication • Everything is saved on the cloud • Import contacts • Gmail Scans emails • Themes • Customization

  6. What Google Does Right • Status Bar • Always shown in top right corner • Marks who is logged in • Sign out – clearly marked exit

  7. What Google Does Bad… Google “does no evil” but they certainly do some things wrong…

  8. Themes • When you go to calendar or documents your theme is gone • With themes with background images you can only see a fraction of the image • Solution: Put in an advanced option to make messages transparent?

  9. Archived Messages? • After you archive messages it disappears from your inbox… but where does it go?

  10. Archived Messages? • Archived messages disappear from inbox, but are kept in the All Mail folder • Necessary? • There are other ways to move messages out of the inbox without losing them – custom folder • Extremely Confusing!

  11. All Mail? • All Mail does not contain all your mail?! • Contains: Inbox (or archived), Sent, and chat conversations • Does not contain Trash, Spam, etc. • Why the name!?

  12. Labs • Useful Advanced features are extremely hidden, even from advanced users • No notification that new “Lab” features have been added

  13. Overall Google Does the Web Right When compared to similar products like Yahoo and Hotmail, Gmail’s speed and wealth of options helps it to take the lead. However, with a very early version of Gmail’s “offline” feature Google is slowly attempting to grab the market share of popular offline clients like Entourage and Outlook. Overall – a great product and possibly one of the best email clients the web has to offer.

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