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This guide outlines heuristics used to assess the usability and enjoyment of software products designed for children. It emphasizes the importance of visibility, user control, and error recovery in enhancing usability, along with key aspects that contribute to a fun experience, such as challenge, feedback, curiosity, and fantasy. By applying these principles, developers can create engaging and effective tools that not only meet usability standards but also provide enjoyable and rewarding experiences for young users.
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Using Children to Evaluate Software Janet C Read
All mimsy were the borogroves, and the mome raths outgrabe Lewis Carroll - Jabberwocky
Objectives • Describe heuristics for fun, usability and pleasure • Carry out a heuristic evaluation of a child’s product
Usability (1) • Visibility of system status • Match between real and system world • User control and freedom • Consistency and standards • Help users find, fix and recover from errors
Usability (2) • Prevent errors • Recognition rather than recall • Flexibility and efficient use • Aesthetic / Minimalist design • Help and Documentation • Nielsen (2001)
Fun • Challenge – not too easy, not too hard • Feedback – to reduce uncertainty • Curiosity – video, audio or other stuff • Fantasy – evoke mental images • Choice – should be provided • Control – optimal for user • Malone and Lepper
Pleasure Satisfying Enjoyable and fun Entertaining Helpful Motivating
Pleasure (2) Aesthetically pleasing Supportive of creativity Rewarding Emotionally fulfilling Preece, Rogers, Sharp (2002)