LDS: Topic #12 Assertiveness & Conflict

1. LDS: Topic #12 Assertiveness & Conflict

2. Test Your Assertiveness • Can you express negative feelings about other people and their behaviors without using abusive language? • Are you able to exercise to express your strength vs using it in a negative way towards others? • Can you easily recognize and compliment other peoples’ achievements? • Can you accept criticism without being defensive? • Do you feel comfortable accepting compliments? • Are you able to stand up for your rights? • Can you comfortably start and carry on a conversation with others? • Do you ask for assistance when you need it

3. A “yes” response to the ?’s… • indicates you have an assertive approach

4. What Assertiveness Is Respect for yourself and others Honestly expressing your thoughts, feelings, and beliefs Effectively influencing, listening, and negotiating with others

5. What Assertiveness Is Not • Aggressiveness or selfishness • Humiliating or abusing other people and their rights • Violating the rights of others or gaining at the expense of someone’s loss.

6. conflict • Leadership and conflict go hand-in-hand. • Leadership is a full-contact sport, and if you cannot or will not address conflict in a healthy, productive fashion, you should not be in a leadership role.

7. In Dealing With Conflicts • Deal with the situation immediately • Listen carefully • Sort out the facts from the emotional content • Avoid being defensive • Ask questions • Compliment the individual/group for having the courage to bring this to your attention • Respond calmly and clearly • Offer alternatives

8. Overscheduled and stressed, students learn to cope https://www.youtube.com/watch?v=G7zUfuuKmvk

9. REFLECTION #12Assertiveness & Conflict • What is assertiveness and WHY does it matter? • Conflict is an inevitable part of life. How do you handle conflict? • Describe a tactic you could employ to reduce stress.