A DAY IN THE LIFE OF A PATIENT. By Kristan Cox, RMA and Brooke Weaver. First impression – phone greeting and setting the tone for the patient. Welcome to Central Kansas Podiatry. This is Kristan how can I help you resolve your foot care needs?
Kristan Cox, RMA and Brooke Weaver
-With information from the first call you already have an idea of what the patient is being seen for.
Greet the patient with a smile and a name