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Integrated Technology Services

U.S. General Services Administration. Federal Acquisition Service. Meet Service-Disabled Veteran Goals through the Veterans Technology Services (VETS) GWAC Jihyun Huyck Business Development Specialist Integrated Technology Services May 12, 2011. Integrated Technology Services. Mission

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Integrated Technology Services

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  1. U.S. General Services Administration. Federal Acquisition Service.Meet Service-Disabled Veteran Goals through the Veterans Technology Services (VETS) GWACJihyun HuyckBusiness Development SpecialistIntegrated Technology ServicesMay 12, 2011

  2. Integrated Technology Services Mission • Excel at providing customers easy access to IT solutions through quality industry partners to fulfill government mission requirements Value • To reduce acquisition time, cost, and risk,allowing our customers to focus on their mission Vision • Our aim is Great Government through Technology

  3. ITS provides integrated solutions and a full spectrum of IT products and services Communications, Networks & Services Data Centers & Storage Software & Applications Products and Services Computer Systems & Hardware Professional IT Services Satellite Services Internet Services Integrated Solutions

  4. ITS delivers products and services through four main programs ITS Governmentwide Acquisition Contracts Comprehensive and flexible contracts that provide virtually any IT services IT Schedule 70 Strategic Solutions Network Services Fair and reasonable prices for IT products and services Good for Government Programs Your one-stop shop for telecommunications solutions Assisted Acquisition Services ITS helps government execute its core mission by making IT acquisitions: Easier, Faster, Better, Cheaper, Greener, and More Secure

  5. Objectives VETS GWAC Ordering Process VETS Website GSA E-Tools/GSA eBuy VETS value proposition Successes Summary • What is a GWAC? • Why use a GWAC? • GSA’s GWAC Program • Accessing GWACs • GWAC Center Responsibilities

  6. What is a GWAC? A Governmentwide Acquisition Contract is a task or delivery order contract for Information Technology (IT). • Contracts established by one agency for Governmentwide use • Operated by an Executive Agency designated by the OMB • Not subject to the Economy Act

  7. Why use a GWAC? • IT services-based solutions that can include ancillary non-IT components if integral and necessary to accomplishing the IT solution • Quality pools of contractors • Full range of contract types • Pre-defined labor categories (offerors propose based on uniform set of definitions)

  8. Why use a GWAC? continued • Streamlined acquisition process based on FAR 16.505 reduces procurement lead time • Orders not protestable up to $10M *(except for exceeding scope, period of performance and maximum dollar value of contract) • Access to quality customer service *As of May 27, 2008, Orders over $10M may be protested to GAO

  9. GSA’s GWAC Program Alliant Alliant Small Business Veterans Technology Services (VETS) 8(a) STARS COMMITS NexGen 8(a) STARS II (future) 9

  10. Who Can Access a GWAC? • Warranted Contracting Officers * • Who receive GWAC training and • Obtain a Delegation of Procurement Authority (DPA) * Warranted Contracting Officer becomes Ordering Contracting Officer (OCO) after obtaining DPA

  11. How to Access a GWAC • Direct Acquisition • Requesting Agency OCO conducts acquisition and administers Order • Assisted Acquisition • Servicing Agency OCO conducts acquisition and administers Order on behalf of Requesting Agency • Value Add Fee as agreed to between Procuring Agency (i.e. GSA Assisted Services) and the Requesting Agency

  12. GWAC Center Responsibilities • Perform risk mitigation and contractor oversight • Pre-Award scope reviews conducted by GWAC Contracting Officers upon request • Email to: SOWreview@gsa.gov (scope review process posted on the website) • Provide client support • Expert resource in Basic Contract terms and conditions, ordering procedures, contracting and IT • Report annually to Office of Management and Budget (OMB)

  13. GWAC Center Responsibilities • Monitor competition under Fair Opportunity • Review all task orders and modifications • Monitor subcontracting limitations • Conduct program meetings/reviews with Contractors • Perform closeout of GWACs • Develop business cases for new GWACs

  14. VETS GWAC

  15. VETS GWAC A result of Presidential Executive Order 13360, October 2004 • Veterans Technology Services (VETS) is a governmentwide contract for acquiring integrated information technology (IT) solutions worldwide from service-disabled veteran-owned business concerns. • The GWAC includes 43 highly-qualified contractors with competitively-awarded indefinite-delivery-indefinite-quantity (IDIQ) contracts in two functional areas.

  16. VETS GWAC • Base performance period – February 2, 2007 to February 1, 2012 • Options – one 5-year option • Minimum order –Maximum order– none • Program ceiling for all contracts – $5 billion • Fair Opportunity

  17. VETS GWAC: Scope • Two Functional Areas (FAs)*: • FA1 Systems Operations and Maintenance39 Contract Holders • FA2 Information Systems Engineering34 Contract Holders *Both functional areas include IT Security Services *Scope is outlined under Section C of the Contract

  18. Examples of VETS GWAC Projects • FA1: Systems Operation and Maintenance • IT Help Desk Services • IT Integration & Interoperability Support • Programming Services • Anti-Virus Support Services • FA2: Information Systems Engineering • eBusiness Support Services • Support for IT Transformation • GIS and Portal Development • Data Management Center Development and Enhancements

  19. VETS GWAC: Task Order Types • Fixed-Price Family (preferred method) • Time and Material* • Ceiling rates • Labor Hour* • Ceiling rates • Hybrid • Combination of the above types * Require a written justification in accordance with FAR 16.601(d). * Ceiling rates for consistent labor categories provided

  20. Ordering from VETS* • Get delegation of procurement authority thru training • Develop acquisition strategy (includes your selection of functional area) • Ensure that all task orders are for IT Services and Solutions • Issue RFI, RFQ or RFP to all contract holders in functional area • Applicable clauses may be added at task order level • The Center is available to assist with SOW review prior to release *Ordering procedures are outlined in Section G of the Contract, Ordering Guide available on-line.

  21. Strategy Considerations • We recommend asking these questions about your IT requirement: • Is it services-based? • Is it within scope of the GWAC? • How do I find contractors that provide what I need? • What kind of pricing can I expect? • What value is there for my organization?

  22. Ordering Process

  23. Ordering • Provide each contractor a Fair Opportunity to be considered for each order per FAR 16.505 • Document your process consistent with FAR 16.505 and customer agency policy • There are limited Fair Opportunity exceptions (FAR 16.505(b)(2))

  24. Fair Opportunity Exceptions • Exceptions to Fair Opportunity - FAR 16.505(b)(2) (i) The agency need for the supplies or services are so urgent that providing fair opportunity would result in unacceptable delays; (ii) Only one awardee is capable of providing the supplies or services required at the level of quality required because the supplies or services ordered are unique or highly specialized; (iii) The order must be issued on a sole-source basis in the interest of economy and efficiency as a logical follow-on to an order already issued under the contract, provided that all awardees were given a fair opportunity to be considered for the original order; or (iv) It is necessary to place an order to satisfy a minimum guarantee. (DFARS allows an additional exception at 216.505-70 (b) for a statute that requires purchase from a specified source.)

  25. Ordering from VETS Scope Compliance(SOW/SOO Review)Optional ScopeReview @Center Define RequirementsDevelop Acquisition StrategyPick Functional Area (FA) Receive GWACTraining & Delegation ofProcurement Authority Issue RFI/RFQ/RFPto FA contractorsby E-mail ore-Buy EvaluateResponses Issue task orderSend full copy of orderto Center Contract HoldersCompete Receive Quotes/Proposals CompletePast PerformanceSurvey Task OrderPerformance&Closeout

  26. VETS Websitewww.gsa.gov/vetsgwac

  27. VETS Website • www.gsa.gov/vetsgwac • Overview • FAQ • American Recovery & Reinvestment Act • Capabilities Statement Request • Delegation of Procurement Authority • For All Agency/DOD/Treasury/VA Customers • List of VETS Contract Holders • Ordering Guide • Socioeconomic Goals & Claiming Credit • Training • SOW Reviews • VETS Contract Library (includes VETS Contract)

  28. www.gsa.gov/vetsgwac

  29. GSA E-ToolsResources for Customers and Contractors • The Center for Acquisition Excellence – www.gsa.gov/cae • web based training on GSA’s GWACs • GSA e-Buy- an online request for quotes tool, www.ebuy.gsa.gov • RFQ handled electronically • Rapid response to RFI/SOW/SOO • Ensures transmittal of requirements • eLibrary - www.gsa.gov/elibrary • IT Solutions Shop (ITSS) - https://itss.gsa.gov

  30. GSA eBuywww.ebuy.gsa.gov

  31. www.ebuy.gsa.gov

  32. VETS Value Proposition • Access to high quality contractors • Enables clients to earn SDVOSB credit • Competitively-awarded, easy to use contracts • Broad contract scope • Solutions-based contracts for information technology services and related products

  33. VETS Value Proposition Continued • Flexible teaming arrangements • Short procurement lead time • No FedBizOpps synopsis required (unless Recovery Act task) • Limited protestability • Section 803 compliance • Small Business GWAC Center partnership

  34. Successes • Delegations: 510 from 29 federal agencies • Orders: 210 task orders, as of 3/15/2011, worth $776.7 million (incl options) with $1.4 billion total estimated value • Top customers: • VA $360.3 M • DoD $113.5 M • Air Force $94.2 M • USDA $77.2 M • Online delegation training • Policy Memos (DoD, VA, OMB, GSA, Treasury)

  35. Significant Orders on VETS

  36. VETS - Certifications and Accreditations • ISO 20000 • ISO 20000:2005 • ISO 9001:2000 -- 2 • ISO 9001: 2001 • ISO 9001:2008 – 3 • CMMI-II Certified -- 2 • CMMI Level 3 -- 6 • Top Security Clearence • Top Secret Facility Clearance • Secret Level Storage • ITIL – 2 • CoBIT Certified • Mobile Computing • DCAA Rated • IPv6 compliance

  37. VETS Awards & Recognition • Nunn-Perry Award • Top 100 Service-Disabled Government Contractors – Federal Times • DHS Small Business Achievement Award, 2009 • Ranked on Inc. 500 • Entrepreneur Magazine Hot 100 • U.S. Department of the Army Official Commendation for Exceptional Performance in IT Support

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