July, 2010. DCMS: Training Manual. ARB & Stationery Management. DCMS Windows Application. ARB & Stationery Management. Training Manual. Introduction.
ARB & Stationery Management
DCMS is a system, demanded by HPCL to remain leader in the LPG industry of India. This manual makes the user acquainted with the ARB & Stationery Management module of DCMS Windows Application.
HPCL distributors sell the auxiliary items along with the LPG cylinders and the regulators. Distributors procure the auxiliary items from the suppliers approved by HPCL which is called ARB. Stationery Management deals with the details on how the controlled stationery numbers are flowing down to distributor terminal in a controlled manner.
Distributor of HP Gas.
The scope of the document includes order processing of ARB items. Distributor or Sales Officer (SO) on behalf of Distributor places an order from this system.
The related processes are :
You can place an order for any ARB items through this screen.
To place an order for ARB items:
Click on the ‘+’ sign of Allied Retail Business in the menu bar followed by a click on Place Order.
Select the Category, Vendor and Sub Vendor from the dropdowns and click Fetch.
You can search the details of an ordered item in this screen.
Click on Search Order in the menu bar.
Select any of the search criteria i.e. Order No., Order Date and Order Status from the dropdown.
Enter the data and click Search button to view the list of orders.
The distributor sends an order request which needs an approval from the Sales Officer. After processing, the ARB Sub vendor dispatches the request through synchronization. The distributor receives the receipt of the ordered items through this screen.
Steps to receive the items:
Open the Receive Items screen.
Enter the Order No. & Dispatch No.
Click on Fetch button.
You can search the receipts of ARB items through this screen.
Steps for searching the receipt:
Open the Search Receipt screen.
You can search by its Receipt No., Order No., Dispatch No., Receipt Date, Order Date or Dispatch Date.
Select any of the search criteria and click on Search button. You will see the list of received items.
This includes the automation process for distributor indenting for stationeries like SV and TV.
The related processes are:
Request for Stationery.
Distributor Controlled Stationery.
If a distributor needs stationeries, he can place an indent request through this screen.
To raise a request:
Open the Indent Request screen under Stationery Management.
Enter the SV and / or TVQuantity which should be in multiples of their respective reorder quantity.
After saving the stationary info, click on the Submit button for submitting the request to higher authority.
After an indent request is dispatched, you have to give acknowledgement of receiving the stationeries through this screen.
If any stationery is lost or damaged by the consumer or distributor then you should provide the information about the lost or damaged stationary through this screen.
You can search the registered Loss/Damage stationery complaints through this screen.
If the customer receives a wrong stationery, you can register the wrong stationery information on behalf of the consumer through this screen.
You can search the stationery whose parameters can be controlled by the distributor through this screen.