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Discovery Software Evaluation Team Recommendation. Sarah Brett, Jody Fagan, Titus Fox, Reba Leiding, David Vess and Elisa Alexander, ex officio (Fall 2011). Presentation to L&ET Management Council, January 19, 2012. Today’s Presentation. NABC Additional Comments

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discovery software evaluation team recommendation
Discovery Software Evaluation Team Recommendation

Sarah Brett, Jody Fagan, Titus Fox, Reba Leiding, David Vess and Elisa Alexander, ex officio (Fall 2011)

Presentation to L&ET Management Council, January 19, 2012

today s presentation
Today’s Presentation
  • NABC
  • Additional Comments
  • Your Questions and Feedback
slide3
Need
  • Determine whether EBSCO Discovery Service (EDS) should be renewed, or an alternate product chosen.
action
Action
  • Renew EBSCO Discovery Service (EDS)
  • Continue to research the user experience and pressure EBSCO and other vendors to make this a top priority
benefit
Benefit
  • Continue to provide a front-line search tool for library patrons’ most common needs
  • The metadata and full-text content in EDS is as massive and as appropriate for JMU as its top competitor
  • EDS would incur no migration cost to L&ET or users
  • EDS offers extensive local customization and APIs
  • The annual subscription cost for EDS is much lower than its competitors
competition
Competition
  • Serials Solutions Summon
  • Annual subscription price is significantly higher than EDS for JMU
  • Local Customization more limited
  • Cost to migrate would be $7,500 minimum, plus opportunity cost of 600+ hours
  • No clear advantage in terms of user experience, content
not recommended
Not Recommended
  • Ex Libris’ Primo
    • Competitive, but not advantageous
    • Would create new vendor relationship
  • Innovative Interfaces Encore Synergy
    • Continues to search books and articles separately
    • Article search is sub-par
  • OCLC WorldCat Local
    • Article metadata content is subpar
    • Problematic customer service / product representatives
additional comments
Additional Comments
  • Lots of room for improvement in this product market
  • Our customer service relationships are an institutional asset: important for effectiveness and time-consuming
  • Although a discovery tool is an investment, we should avoid feeling a lifetime commitment to the discovery tool
    • Scholarly Content Systems will monitor the market and individual products for significant changes
discovery tool mission from discovery tool plan
Discovery Tool Mission (from Discovery Tool Plan)
  • L&ET should continue providing a discovery tool for our users with the following mission:
  • JMU Libraries’ discovery tool provides front-line access to physical and virtual library collections, including books and articles. Its purpose is to support users’ most common information needs, such as:
  • Finding a selection of relevant sources about a topic
  • Determining whether JMU libraries owns / has access to a specific item
  • Getting online full text or items-in-hand.
  • By offering a tool to search library/subscription resources that is similar to Google, we intend to expand our presence in users’ virtual worlds, and raise the library’s stature in their research context. Such a tool also offers a first tier of search to complement our learning commons service model.