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Does Your Industry Need Chatbots?

A chatbot is a Creation Of Technology That Allows Platforms to Communicate With People Conversing Through a Natural Language Like a Human Being. The Success Of Business Is to Be Updated About All The New Technology. For More Reports, About New Technologies, New Updation And New Marketing Strategies Visit: www.seosurfer.in

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Does Your Industry Need Chatbots?

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  1. Does Your Industry Need Chatbots?

  2. Introduction To Chatbot: • Chatbotis a piece of technology that allows a computer program to communicate with people just like conversing through text messaging using a natural language • Sometimes it is powered by machine learning (the chatbot gets smarter the more you interact with it) • It is driven using intelligent rules

  3. Prominent Industry for Chatbot: • Healthcare Industry • Retail Industry • Banking Financial Services and Insurance (BFSI) Industry • Media and Entertainment Industry • Travel and Tourism Industry • E-commerce

  4. Why Do We Use Chatbot? • Chatbotplease your customers with rapid replies • Chatbotwork 24/7 • Chatbothelp cut down on operational costs • Chatbotoffer progressive avenues for marketing & sales • Chatbotcan collect data and help you engage customers • Chatbotimprove with consistent evaluation and optimization

  5. ChatbotMaking Process: Step 1: Analyse Request Ex: Sales request Support- Technical Informational Step 2: Identify Intent and Entity Ex: Prospect sales orjust trespasser Step 3: Compose Reply

  6. The 5 Phases: • Understand - Adapt with relevant tools that can be used to optimize the process • Plan - Plan out the process with past customer interactions and with the help of an expert • Build - Build a solid platform • Test - Before making the chatbot system live, it is better to test with a small audience in order to improve the service • Refine - Chatbotare ever developing machineries and it can learn with experience. Keep a track and refine your replies

  7. We'd Love To Work With You! Phone Number:+91 9111162909 Email Address: support@seosurfer.in Website: www.seosurfer.in

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