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MOBILE/WIRELESS BROADBAND QUALITY OF SERVICE EVALUATION , S PRK EXPERIENCE - PowerPoint PPT Presentation


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MOBILE/WIRELESS BROADBAND QUALITY OF SERVICE EVALUATION , S PRK EXPERIENCE Aleksandrs Čerņakovs-Neimarks Deputy Director of Electronic Communications and Post Department, Public Utilities Commission, Latvia Marciena, 29-30 August 2013. Does average customer know what is Broadband?

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slide1
MOBILE/WIRELESS BROADBAND
  • QUALITY OF SERVICE EVALUATION, SPRK EXPERIENCE
  • Aleksandrs Čerņakovs-Neimarks
  • Deputy Director of Electronic Communications and Post Department, Public Utilities Commission, Latvia
  • Marciena, 29-30 August 2013
slide2

Does average customer know what is Broadband?

  • Does average customer understand the difference between wireless (mobile) and wire (fixed) connection to internet?
  • Does average customer expect another quality of his/her access to internet switching from wire technology to wireless?
  • Do mobile operators explain to their customers that they will never have the same quality of service using wireless connection as they have using fibre?
  • FIVE QUESTIONS TO BE ANSWERED (1)
slide3

5. IF ALL THE ANSWERS ARE NO , WHY DO WE NEED DIFFERENT QoS MEASUREMENT PRINCIPLES, REQUIREMENTS AND PARAMETERS FOR WIRE AND WIRELESS SOLUTIONS?

  • FIVE QUESTIONS TO BE ANSWERED (2)
slide4

Download/Upload Speed

TEST

Packet loss ratio

Latency

  • PARAMETERS TO BE MEASURED

Jitter

slide5

ISPTEST MEASUREMENT SYSTEM EXISTS FROM 2007

  • Measurement platform is based on Visualware measurement platform (www.visualware.com)
  • User interfaces and access tools are designed by two Latvian companies
  • This is a common measurement platform for both wire and wireless types of broadband
  • Access to measurement tool http://itest.sprk.gov.lv
  • Visualware platform allows to measure more parameters
  • MEASUREMENT PLATFORM
slide7

REGULAR TEST

  • Modems available in operators service centres in current year January were used
  • During the year 2012 in 200 placesand during year 2013 7 months in 95 places measurements across the country were provided
  • 5 measurements in every mobile internet access providers network were made in eachplace
  • 3 GSM/UMTS (BITE, LMT, TELE2) and 1 CDMA (Triatel) mobile internet access providers in Latvia were tested
  • MEASUREMENTS PROVIDED
slide8

TOP 20 MEASUREMENTS

  • Modems available in operators service centres in August were used
  • Measurements in 20 largest cities in 3-10 places
  • 3 GSM/UMTS and 1 CDMA mobile internet access providers were tested
  • 5 measurements to every mobile internet access providers network were made in any place
  • ADDITIONAL MEASUREMENTS PROVIDED IN 2012
slide12

Regular testsareprovided according to the same requirements as in 2012

  • 24 hours tests will be provided in 10-15 places where:
    • will be measured QoS parameters values for all mobile internet access service providers 24 hoursa day 7 days a week
    • all modems operate via Ethernet switch
    • measurement tool will be placed in post offices
  • MEASUREMENTS PROVIDED IN 2013
slide14

Average results for every measurement place for every operator are calculated

  • All results are divided into speed groups:
  • < 256 kbps
  • 256 kbps – 1 Mbps
  • 1 Mbps – 2 Mbps
  • 2 Mbps – 4 Mbps
  • 4 Mbps – 6 Mbps
  • 6 Mbps – 10 Mbps
  • > 10 Mbps
  • RESULTS PROCEEDING AND PUBLISHING (1)
slide15

Average results for every measurement place for every operator are included in Annual QoS Report in comparable way

  • Measurement results divided into speed groups are included in Annual QoS Report in comparable way
  • Map with specified measurement places is included in Annual QoS Report
  • Annual QoS Report is published in SPRK website at thefirst week of April
  • RESULTS PROCEEDING AND PUBLISHING (2)
slide16

TOP 20 CITIES

  • SOME MEASUREMENT RESULTS 2012 (1)
slide17

TOP 20 CITIES

  • SOME MEASUREMENT RESULTS 2012 (2)
slide18

24 HOURS TEST, RIGA CENTRE, DOWNLOAD

BITE

LMT

  • SOME MEASUREMENT RESULTS 2013 (1)

TELE2

TRIATEL

slide19

24 HOURS TEST, RIGA TEIKA, DOWNLOAD

BITE

LMT

  • SOME MEASUREMENT RESULTS 2013 (2)

TELE2

TRIATEL

slide20

24 HOURS TEST, CESIS, DOWNLOAD

BITE

LMT

  • SOME MEASUREMENT RESULTS 2013 (3)

TELE2

TRIATEL

slide21

24 HOURS TEST, JELGAVA, DOWNLOAD

BITE

LMT

  • SOME MEASUREMENT RESULTS 2013 (4)

TELE2

TRIATEL

slide22

24 HOURS TEST, JELGAVA, UPLOAD

BITE

LMT

  • SOME MEASUREMENT RESULTS 2013 (5)

TELE2

TRIATEL

slide23

LATTELECOM, ADSL, DOWNLOAD

  • SOME MEASUREMENT RESULTS 2013 (6)
slide25
THANK YOU FOR ATTENTION
  • Aleksandrs Čerņakovs-Neimarks
  • Phone: +371 67097241Fax: +371 67097277E-mail: Aleksandrs.Cernakovs@SPRK.gov.lv