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Supported Employment: Results after eight years applying a Chilean approach

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  1. Supported Employment: Results after eight years applying a Chilean approach Sandra Olave V. Master en Integración de Personas con Discapacidad y Calidad de Vida DirectoraEjecutivaFundaciónArando Esperanza sandraolave@arandoesperanza.cl Victor Valenzuela P. Industrial Engineer MSc Business Administration Director FundaciónArando Esperanza victorvalenzuela@arandoesperanza.cl

  2. WHO WE ARE? As a foundation we have been working since 2004, with the only objective of helping people with special needs to get a job, under the same conditions like everybody else, that means with all obligations and responsibilities as their workmates, and of course with a salary according to their contribution. We strongly believe that there should be no discrimination. To our understanding, it not acceptable special treatment for people with special needs. We want to see and treat individuals with disabilities like everybody else: as contributing membersof their community. Our staff consist mainly of technicians specialized in teaching people with special needs in the areas of: Agriculture, Bakery, Psychologists, Social Workers, Actresses, Lawyers and so on. ARANDOESPERANZA – Promoviendo laInclusión Laboral

  3. Special Schools Industrial Sector Services Sector STAKEHOLDERS IN SUPPORTED EMPLOYMENT Institutions For PwSN FundaciónArando Esperanza Government offices ARANDOESPERANZA – Promoviendo laInclusión Laboral

  4. INITIAL APPROACH Identify people with special needs Search for a Job Leave them in the job Training Get Financial Assistance Succeed rate : 40 – 50% Not good enough¡¡¡ ARANDOESPERANZA – Promoviendo laInclusión Laboral

  5. WEAKNESS IDENTIFICATION • Conceptual approach: Anybody can do anything • Family Support: Part of the problem • Training: Too generalist • Social skills: Lack of • Work life: Sense of loneliness ARANDOESPERANZA – Promoviendo laInclusión Laboral

  6. Modified Approach • Conceptual belief: Anybody can't do anything • Job requirements identification • Selection process according to the job to be done • Competencies Job requirements • Family Support: Part of the solution • Basic involvement • Training: Focused training • Technical aspects of the job • Safety issues • Legal aspects (Job contract, Health care, Pension plan, Work compensation) Match ARANDOESPERANZA – Promoviendo laInclusión Laboral

  7. Modified Approach (Cont.) • Social skills: Interaction with others develops skills • Role playing • Anxiety control • Assertive communication • Openness • Frustration tolerance • Sense of loneliness at the job site • Natural support. Workmates trained as natural supporters. • Follow up (support done by the Foundation up to three months) ARANDOESPERANZA – Promoviendo laInclusión Laboral

  8. Done by Foundation • Employers to be contacted Job Opportunity STEPS OF THE MODEL Job requirements for PwSN • Competences definition • Design of the training • Social programs • Work compensation Financial Assistance • Trainers team set up • Applications review • Selection, Formation & Recruitment PwSN preparation for a job Entrance preparation • Natural support training • Workmates involvement Follow up • On site support • Process evaluation ARANDOESPERANZA – Promoviendo laInclusión Laboral

  9. OUR ACHIEVEMENTS Peopletrained 2004-2012 : 1351 Peopleending in a job : 727 (54%) ARANDOESPERANZA – Promoviendo laInclusión Laboral

  10. OUR ACHIEVEMENTS (Gender) Note: Data includes job in some institutions (Business creation) Total Per Gender 2004-2011 : 1665 Male : 902 Female : 753 (43%) ARANDOESPERANZA – Promoviendo laInclusión Laboral

  11. OUR ACHIEVEMENTS(Type of disability) Cognitive : 85,9% Mental : 9,0% ARANDOESPERANZA – Promoviendo laInclusión Laboral

  12. REFLECTIONS FROM OUR EXPERIENCE Every country must develop their own approach. Sometimes institutions are part of the problem, not part of the solution. Family is a key part in the process. Businessman are quite willing to help. Key is the way we explain our program and approach them. Natural support at job site has a tremendous impact at the company and is a key element of the process. Follow up is quite important helping them to deal with new conditions and as a way to improve our approach. We must share our experiences. No one is the owner of the truth. ARANDOESPERANZA – Promoviendo laInclusión Laboral

  13. Gracias ARANDOESPERANZA – Promoviendo laInclusión Laboral