1 / 16

Emotional Intelligence

Emotional Intelligence. Bob Cole American Student Assistance. Background. E.L. Thorndike – Behavior explained by reflexes 1970s Human Potential Movement 1985 Reuven Bar-On Defines EQ “Are there factors that determine one’s ability to be effective in life?”

Download Presentation

Emotional Intelligence

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Emotional Intelligence Bob Cole American Student Assistance

  2. Background • E.L. Thorndike – Behavior explained by reflexes • 1970s Human Potential Movement • 1985 Reuven Bar-On Defines EQ • “Are there factors that determine one’s ability to be effective in life?” • 1995 Time Magazine – Daniel Goleman

  3. What is Emotional Intelligence? • Emotional intelligence is a person’s ability to understand their own emotions, the emotions of others, and to act appropriately using these emotions. • Emotional intelligence never stops growing. Because we are always evolving as people, EQ is something that must be nurtured.

  4. How IQ Differs • IQ • Measure of an individual’s personal information bank • Memory, vocabulary and visual motor skills • IQ is set and peaks at age 17 • Remains constant through adulthood

  5. EI Model

  6. Intrapersonal • Self-Awareness – the ability to recognize how you’re feeling and why you’re feeling that way and the impact your behavior has on others • Assertiveness – the ability to clearly express your thoughts and feelings, stand your ground and defend a position • Independence – the ability to be self-directed and self-controlled, to stand on your own two feet

  7. Intrapersonal, cont. • Self-Regard – the ability to recognize your strengths and weaknesses and to feel good about yourself despite your weaknesses • Self-Actualization – the ability to realize your potential and feel comfortable with what you achieve at work and in your personal life

  8. Interpersonal • Empathy – the ability to understand what others might be feeling or thinking, viewing the world through another person’s eyes • Social Responsibility – the ability to be a cooperative and contributing of your social group • Interpersonal Relationships – the ability to forge and maintain relationships that are mutually beneficial and marked by give and take and a sense of emotional closeness

  9. Adaptability • Reality Testing – the ability to see things as they actually are, rather than the way you wish or fear they might be • Flexibility – the ability to adjust your feelings, thoughts, and actions to changing conditions • Problem Solving – the ability to define problems, then move to generate and implement effective, appropriate solutions

  10. Stress Management • Stress Tolerance – the ability to remain calm and focused, to constructively withstand adverse events and conflicting emotions without caving in • Impulse Control – the ability to resist or delay a temptation to act • Tale of the Marshmallow

  11. EI Model General Mood

  12. Optimism – the ability to maintain a realistically positive attitude, particularly in the face of adversity Happiness – the ability to feel satisfied with life, to enjoy yourself and others, and to experience zest and enthusiasm in a range of activities General Mood

  13. ABCDE – Resolving Emotional Conflicts

  14. EQ Value • Creativity • Stress Management • Decision Making • Relationship Building • Can be enhanced • What else is important to you?

  15. High/Low

  16. Additional Resources • The EQ Edge, Steven J. Stein, PhD and Howard E. Book, MD: Stoddard, 2000 • Emotional Intelligence, Daniel Goleman

More Related