1 / 21

Threads of Enlightment podcast guest Richard Blank Costa Ricas Call Center

<br>Threads of Enlightenment: Unlocking Your Best Self, is your gateway to discovering life-changing principles of self-development and growth. We dive into inspiring stories of resilience, healing, and transformation. From overcoming devastating challenges like mental illness, substance abuse, and financial loss to learning how to embrace your inner power, this podcast celebrates the indomitable human spirit. Tune in to learn actionable steps for overcoming fear and achieving your desired outcome.

richardblank4444
Download Presentation

Threads of Enlightment podcast guest Richard Blank Costa Ricas Call Center

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Downloadedfrom:justpaste.it/enlightmentpodcast ThreadsofEnlightenmentpodcast.HostKenPrimus interviewsexpatCEORichardBlank ThreadsofEnlightenment:UnlockingYourBestSelf,isyourgatewaytodiscoveringlife- changingprinciples of self-development and growth. Wediveintoinspiringstoriesofresilience,healing,and transformation. Fromovercomingdevastatingchallengeslikementalillness,substanceabuse,andfinancial losstolearninghowtoembraceyourinnerpower,thispodcastcelebratesthe indomitable humanspirit.Tuneintolearnactionablestepsforovercomingfearandachievingyourdesired outcome.Whetheryou'rebattlinganxietyorlookingforguidanceonpersonalgrowth,Threads ofEnlightenmentisheretoinspireyourjourney.

  2. FromPhilly toCosta Rica: Watchhow one man'sbold move at51 transformed hislife and openeddoorstounexpecteddreams.Richardshareshisinspiringjourneyofleaving PhiladelphiabehindtoembraceanewchapterinCosta Rica,provingit'snevertoolateto reinventyourself. Afterbuildingasuccessfullife,Richard nowexploresnewpassionsincluding writingchildren's books,art, and music. Hisstory shows how stepping outof your comfort zonecan lead to extraordinaryopportunitiesandpersonalgrowth.

  3. DiscoverhowthisformerPhiladelphianativefoundpurposethroughgivingback,creatinga scholarshipforlanguagestudents,andembracingasimpler,morefulfillinglifestyle.Richard's journeyremindsusthatsuccess isn'tjustaboutmaterialwealth -it'saboutgratitude, continuouslearning,andhavingthecouragetofollowyourdreams,nomatteryourage. Joinusforanauthenticconversationaboutsecondchances,findinghappinessinunexpected places,andthe wisdomthat comesfrom embracingboth life'schallenges andopportunities. Perfectforanyoneconsideringamajorlifechangeorseekinginspirationtopursuetheir dreams.

  4. Fromleaving Philadelphia to building a thriving 150-person company in Costa Rica,this is the storyofhow takinga leapoffaith ledto creatingsomethingextraordinary.Afterworkingin call centersfor4years,Isawanopportunitytobuildsomethingdifferent-acompanyfocusedon advancedcommunication,conflictmanagement,andgenuinehumanconnection.Unlike massivecorporatecallcenters,we'vecreated anenvironmentwhereemployeesaren'tjust numbers- they'repart ofa communitywhere mentorship,growth, andsecond chancesmatter. Withpinballmachines,arcadegames,andaculturethatvaluespersonaldevelopment,we've proventhat sometimes thebest business decisionscome from followingan unconventional path.Join me asI share my16-year journey ofbuilding a companythat puts peoplefirst, the challengesofinternationalbusinessownership, andwhyleavingmycomfort zoneinPhillywasthe best decision Iever made.

  5. Richard'sleap of faith led to alife-changing adventure. Hear how this man fromPhiladelphia foundlove, purpose, and success after movingto Costa Rica on a whim.Richard shares his journeyoflearningSpanish,embracinganewculture,andbuildingathrivingbusiness. Discoverthepower ofsteppingout ofyourcomfort zoneandfollowing yourdreams. Richard discussovercomingfears,seizingopportunities,andfindingfulfillmentinunexpected places. Getinspiredtotakeyourownleapoffaith andcreatethelifeyou'vealwayswanted. Discoverpracticalwisdomaboutculturaladaptation,languagelearning,andthecourageit takestochartyour ownpath.Richard's storydemonstrateshowtaking calculatedrisksand stayingtruetoyourpassionscancreatealifemorefulfillingthan youeverimagined.

  6. Whetheryou'redreamingoflivingabroad,learninganewlanguage,orsimplyseeking inspirationtomakeaboldlifechange,thisepisodeoffersvaluableinsightsandmotivation. Richard'sjourneyshowsthatwithdedication,culturalsensitivity,andanopenheart,youcan createsuccess anywhere inthe world. Takeaways

  7. Timeisvaluableandshouldbe respected Complimentshave the power to change someone's state Embracingnewexperiences andtaking riskscan leadto personalgrowth Learninganewlanguageopensdoorsandallowsfordeeperconnections Followingyourpassioncanleadtoafulfillingandmeaningfullife.Becomingadiscipleand practicingdisciplineindailylifeispowerfulandtrainsthemind. Givingback tothe community thathas enrichedyour life isimportant. Simplicityandgratitudearekeytofindinghappinessandfulfillment. Successis builton amillion thankyous and thesupport ofmentors andloved ones. Embracechallengesandsetbacks aspartof thejourneyand learnfromthem. CHAPTERS: 00:00-Intro 02:02-ServingMankind:PurposeandImpact 04:06- FamilyBackground and Influence 09:28-SchoolExperience:Lessonsand Growth17:16-GenesisofSpanish:OriginsandDevelopment 22:05-FallinginLove:PersonalJourney 27:18-AdaptingtoCostaRicanCulture andLifestyle 32:47-BecomingaDisciple:Spiritual Growth 35:30-Richard'sBusinessJourney:StartingOut

  8. 41:10-EmployeeDeparture: Values and Expectations 43:15- UniqueQualities: What SetsUsApart 47:40-Richard’sHeartbeat:CoreValues 48:40-LifeAfterRetirement:Richard’sPlans 52:45-Outro 54:07-End FamilyUpbringing and Its Impact Andwhenyouwalk inthespaceof beingpresent,you noticethings.SoRichard, oneofthe thingsthatwedohereatThreadsofEnlightenment,andItold youwegobackinthat time machine,Youhavedonemuch,andIcan'twaittogetintoallofthataswemovethroughyour life.Oneofthethingsthatwedoisrevisitourstartingpoint,ifyouwill,thatstartingpointand location,andwecall itthefamily. Wehavemom anddadstrangers, andyouare astranger, andyouareputintothis pod,astheysay.

  9. Andmomand dadisabout todepositsome dataintoyou basedontheir culture,their perception,allofthesedifferentthings,theirprogramming,theirAndthey'regoingtobeginto putsomedatainformationintoyousothattheywanttohelpyouout,astheysay,soyoucan bethat goodman and thatyoung man onthis planet.What was yourfamily like? AndIdon't knowabout you,but sometimesyou gottoget thelike wakeup call.And Igotthe chills. I said, if I'm the only one. that could speak Spanish out of all my friends.A, I could speak tothegirlsoverthere,youknow,becausetheyspeakSpanish.AndB,Imightbeabletogeta

  10. jobor putse habla espanolon abusiness card, whichgives mean angle. Butit wasn'tthe cutepatontheheadparlortrick.Myparentsthoughtitwasfleetingorapassingmoment. Thedifferencewas thededicatedpractice. Iwas notthebest student.Allright, let'sbe real.Buttheoneclass thatIdid aboveandbeyond wasSpanish.It wasn'tcramming.It wasn't copyingnotes.Itwasn'tstudygroups.No,man,IwasdoingtheMr.MiyagiDanielsonkickingonthebeach.Really,nojoke.Iwaswatchingthemovies,readingthebooks.And Isaid,thisis good.AndIcanbuildonit.Andit'sflexiblebecauseit'severywhere.There'stonsofSpanish speakersin Philly and inthe world.And everytime that I would domy 5%, 7%, oneword, maybeasentence.ThepositivereinforcementthatIgotfromabilingualSpanishspeaker,it waslikeaMario coin.Itwasn'ta thousand,butitadded up.Theysaid,Richard, go,go,go,go. Here'sa couple more words. Richard,let me balance your bike onthe grammar here. Let me helpyouhere.AllIkeptdoingwasexpandingthebase,expandingthatbaseandgrowing.And sobythetimeIgraduated,Ihadanintermediatelevel.

  11. Richard'sHigh School SpanishAdventure That's a wonderful question.And before Itell you about my Renaissance period,I have to complimentyour smooth move.My man, Ilove that laststory. Hey man, oneof the bestthings Idid.Looking great.Wouldyou putonsome ofthecar? Imean, that'smyman. Makingmoves.That was one ofmy smooth movements. Weall definitely did learnsomething. Kind of likeMike DeMone with Ratand FastTimes atRichmond. Hi, Ken just taughtus. I love it. Anyway.

  12. SoI'm back inNortheast Philly atmy proudAbingtonHigh School.And all of myfriends were going to be doctorsand lawyers andengineers and architects.Andthey had a plan.I had no planexceptsportsandgirlsandgoofing around.Butmyfavoriteclasswas Spanish.AndIdon'tknowabout you,butsometimes yougotto getthe likewakeup call.AndI gotthechills. I said, if I'm the only one. that could speak Spanish out of allmy friends.A, I could speak to the girlsoverthere,youknow,becausetheyspeakSpanish.AndB,Imightbeabletogetajobor putsehabla espanolon abusiness card,which givesme anangle. Butit wasn'tthe cutepat ontheheadparlortrick. Myparentsthoughtitwas fleetingorapassingmoment. The differencewasthededicatedpractice.Iwasnotthebest student.

  13. Allright,let'sbereal.ButtheoneclassthatIdidaboveandbeyondwasSpanish.Itwasn't cramming.Itwasn'tcopyingnotes.Itwasn'tstudygroups.No,man,IwasdoingtheMr.Miyagi Danielsonkickingonthebeach. Really,nojoke.Iwas watchingthemovies,readingthebooks.AndIsaid,thisisgood.AndIcanbuild onit.Andit'sflexiblebecauseit'severywhere. There'stonsof Spanishspeakers inPhilly andin theworld.Andeverytime thatI woulddo my 5%,7%, one word, maybe a sentence. Richard'sPhilosophy: PayIt Forwardwith Compliments That'squite simple. Onthe top ofmy list ispaying it forward withsincere compliments. Idon't

  14. needtobeatoneplaceatonetime,onetimeayear.Icandoitalldaylong. Compliment someone'shair,howtheymakeasandwichforyouwithextrapickles.Or somebodytakes theirtimeto dosomethingright. It'svery easytogive themreinforcementsIt movesthem forward.Itmovesmeforward.It'sfree.Anditsticks.Becausethatcouldbetheonethingthat personneededthatdaytostartthatengine.Orreallyjusttogetthemovertheendzoneand haveatouchdown.AndsoIlookforthethingthat'snotcommon,that'sunique.SoI'mpaying closerattentionthanmostthatjustglanceoverothers.Andsoit'smost importantlyformeto makesomeonefeelbetteraboutthemselvesthatday.Atleastonething outof10,Icanfind that'sgoodaboutthem. KenPrimus,Threads ofEnlightenment podcast,Richard Blank,CostaRica's CallCenter, Outsourcing,TelemarketingCallCentre,BPO,NearshoreContactCenter,Sales, Entrepreneur, B2B,Business,Podcast,Gamification,Leadership,Marketing,CX, Guest, Money,B2Ceducation,BPOtrainer,call centre,contactcentre,contact center,trend,trending

  15. Richard’sjourney inthe callcenter spaceis filledwith twists andturns. Whenhe was27 years old,herelocatedtoCosta Ricatotrainemployeesfor oneofthelargercall centersinSan Jose.

  16. Mr.RichardBlankholdsabachelorsdegreeinCommunicationandSpanishfromthe UniversityofArizonaandacertificateoflanguageproficiencyfromtheUniversityofSevilla, Spain.AKeynotespeakerforPhiladelphia'sAbingtonHighSchool68thNationalHonors Societyinductionceremony.Inaddition,inductedintothe2023HallofFameforBusiness. GivingbacktoAbingtonSeniorHighSchoolisveryimportanttoMr.Blank.Assuch,he endowsascholarshipeachyear forstudentsthatplanon majoringinaworldlanguage atthe university level.

  17. CostaRica’s CallCenter (CCC)is a stateof theart BPOtelemarketing outsource company locatedin thecapital cityof San Jose,Costa Rica.Our main focushas been,and will always beto personallytrain eachand everyCentralAmericacall center agentso thatwe mayoffer thehighestqualityofoutboundandinboundtelemarketingsolutionsandbilingual customer serviceto smalland mediumsized internationalcompanies, entrepreneursas well asfortune 500companies.

  18. Weencourageyoutovisitoneof ourcallcentersonyournext personalvacationorbusiness tripto CentralAmerica’sparadise, CostaRica. Whileyou arehere, wewould recommend takinganextradayofyourtriptovisitbreathtakingvirginbeaches,playgolfnexttotheocean,

  19. tryyourluckat deepseafishing, exploretropicaljungles, climbvolcanosor justrelaxin natural hotsprings. Come and see for yourself why callcenter outsourcing in Costa Rica is a perfect solutionforyour growingcompany anda powerhousein theBPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ #KenPrimus#ThreadsofEnlightenmentpodcast#RichardBlank#CostaRica#CallCenter #Outsourcing#Telemarketing #BPO#Sales#Entrepreneur#B2B#Business #Podcast #Gamification#CEO#trend#trending#listennow#subscribe#podcastclip #podcastvideo #videopodcasting#podcastguest RichardBlank hired bassistGarry Gary Beers ofINXS.

More Related