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Knowledge Management Most Cited Articles 10, 11 and 12 Presented by: Lana Abu-Shaheen

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Knowledge Management Most Cited Articles 10, 11 and 12 Presented by: Lana Abu-Shaheen Undergraduate Senior in MIS and OM November 8, 2005. Contents Organizational Memory: Review for Concepts and Recommendations for Management E. Stein (1995)

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slide1
Knowledge Management Most Cited

Articles 10, 11 and 12

Presented by:

Lana Abu-Shaheen

Undergraduate Senior in MIS and OM

November 8, 2005

slide2
Contents
  • Organizational Memory: Review for Concepts and Recommendations for Management
    • E. Stein (1995)
    • Research interests focus on the role of knowledge and expertise in business organizations.
    • It is important for “lower down” people to get connected and interrelate the knowledge each one has.
    • An improved organizational memory can benefit organization in several ways
slide3
Contents
  • Exploring Internal Stickiness: Impediments to the Transfer of Best Practice Within the Firm
    • Gabriel Szulanski (1996)
    • Research interests focus on strategic management, with a specific focus on the management of knowledge assets and the making of strategy
    • Barriers are knowledge related not motivation related
    • Results contrast to conventional wisdom
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Contents
  • The Firm as a Distributed Knowledge System: A constructionist Approach
    • Haridimos Tsoukas (1996)
    • Resources are created by human interface
    • Knowledge is dispersed through individual communication
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Cross-cutting Themes
  • Throw backs to Nonaka’s philosophies
    • Knowledge creation occurs at any level in the organization
    • Tacit and explicit knowledge
    • Make knowledge available for testing and use in the whole organization
  • Throw backs to Garvin’s philosophies
    • Importance of having a learning organization
    • Communication across functional departmental boundaries important to stimulate diffusion of knowledge among all aspects of organization
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Additional Information
  • DECOR System (2004)
    • Delivery of Context-sensitive Organizational Knowledge
    • Documented knowledge on different sources of media
    • Links and relationships not represented
    • Ontology based system that makes looking up information easy for user
    • Approach:
    • Identify knowledge-intensive processes
    • Process analysis
    • Construct domain ontology
    • Analyze task specific knowledge needs
    • Deal with weak workflow structures
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References
  • The DECOR Toolbox for Workflow embedded Organizational Memory Access
    • Abecker A., Bernardi A., Ntioudis Spyridon, Mentzas G.,Heretrich R., Houy C., Muller S., Legal M.
    • http://project.know-net.org/Papers/C45-ICEIS-01.pdf
  • Dr. Szulanski
  • http://www.insead.edu/facultyresearch/faculty/profiles/gszulanski/
  • http://www.sagepub.com/book.aspx?pid=6731
  • 3. Dr. Tsoukas
    • http://www.alba.edu.gr/faculty/faculty/resident/index.asp?prof_id=20
  • 4. Dr. Stein
    • http://www.personal.psu.edu/faculty/e/w/ews3/
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