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Oracle E-Business Suite Upgrade Advisor helps Customers move to Oracle EBS R12.1.3. Lauri Williams David Heisler Proactive Support, E-Business Suite . Oracle’s Upgrade Advisor Helps Customers Move to Oracle E-Business Suite 12 [CON8281] .

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Oracle E-Business Suite Upgrade Advisor helps Customers move to Oracle EBS R12.1.3

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oracle e business suite upgrade advisor helps customers move to oracle ebs r12 1 3
Oracle E-Business Suite Upgrade Advisor helps Customers move to Oracle EBS R12.1.3

Lauri WilliamsDavid Heisler

Proactive Support, E-Business Suite

oracle s upgrade advisor helps customers move to oracle e business suite 12 con8281
Oracle’s Upgrade Advisor Helps Customers Move to Oracle E-Business Suite 12 [CON8281]
  • Considering upgrading your Oracle E-Business Suite? Don’t miss this opportunity to hear from the Oracle E-Business Suite Proactive Support lead, who reviews processes used to upgrade to Oracle E-Business Suite 12, including key insights into what has worked well and what hasn’t during customer projects. In this session, Oracle product support experts share information, tools, and best practices to help you evaluate and successfully implement an Oracle E-Business Suite upgrade so you can put the latest functionality to work in your organization.
  • Wednesday, Sep 25, 3:30 PM - 4:30 PM - Moscone West - 3018

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract.

It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

program agenda
Program Agenda
  • Introduction
  • Oracle Lifecycle Advisors Overview
  • E-Business Suite Upgrade Advisor 12.1.3 Overview
  • Best Practices & Recommendations
  • Q&A
lauri williams e business applications technology group
Lauri WilliamsE-Business, Applications Technology Group
  • Director, Proactive Support Delivery
  • Orlando, FL
  • > 15 Years Oracle Support
  • > 5 Years Center of Expertise
  • > 3 Years Proactive Support
  • > 40 Upgrade Customers last year, Proactive Support Tooling
david heisler e business applications technology group
David HeislerE-Business, Applications Technology Group
  • Senior Principal Technical Support Engineer
  • Proactive Support Delivery
  • Orlando, FL
  • > 20 Years Oracle Support
  • > 3 Years Proactive Support
  • > 40 Upgrade Customers last year, Maintenance Wizard Expert
audience poll
Audience Poll
  • Show of hands: Sysadmin/Apps DBA/Architects/Prj Lead
  • Show of hands: Functional Super Users
  • Show of hands: C-Level, Decision Makers
  • Show of hands: Who is on 11i? 12.0? 12.1?
  • Show of hands: Non –EBS or First time EBS users?
lifecycle advisors doc id 250 2
Lifecycle Advisors – Doc Id: 250.2
  • Access best practices and step-by-step instructions- Upgrades, Install& Configuration, Migration, Patching & Maintenance, change management ..and more…
upgrade advisors doc id 250 2
Upgrade Advisors – Doc Id: 250.2
  • Access best practices and step-by-step instructions and upgrade with confidence
who should use the upgrade advisor1
Who should use the Upgrade Advisor?

One-Stop-Shop: Oracle Documentation & Support Best Practices

Sysadmin, DBA, Technical Staff

C-Level, Project Leads

Functional Super Users

Upgrade Overview/Evaluation/Test/Accept

  • Value of Upgrade
  • Enhancements
  • Lifetime Support


  • Upgrade Documentation
  • Functional Configuration Info


  • Functional Features
  • Training & Webcasts
  • Product Specific Tools
e business upgrade advisor doc id 269 1
E-Business Upgrade Advisor Doc id: 269.1
  • Upgrade Lifecycle Advisors are specially crafted documents- Phase Approach
  • Provides step-by-step instructions to perform an upgrade
  • Easy to follow upgrade process for to 12.1.3
  • Access to the relevant information and knowledge dependent on current phase/step in the Lifecycle process
  • Potential to reduce the total upgrade lead time
printing options
Printing Options
  • Print by Phase Feature
    • Will print for each phase
    • Print to PDF, File, Printer
  • Printable Page Feature
    • Exact Page
using the check box
Using the Check Box
  • Stored Cookie
  • Check box
    • Black -> Red
  • Where you left off
  • Items to flag/Return
audience poll1
Audience Poll
  • Show of hands: Who has heard of Upgrade Advisor
  • Show of hands: Who has looked/used Upgrade Advisor
upgrade overview phase overview
Upgrade Overview – Phase Overview
  • Decision Making, Success Stories, Planning & Executing and Expert Services
  • Top Documents to start

Upgrade Overview – Proactive Upgrade Tool

  • Assist with Production data clean up, Upgrade, R12 testing & , R12 Maintenance

Upgrade Overview – Upgrade Concepts

  • Collection of Key Documents based on a common topic
12 1 cup 2 pre install patches
12.1 CUP 2 & Pre-Install Patches

Apply ALL Patches

  • 12.1.1 CUP 2
  • Pre-install patches for R12.1
    • R12.1 patch that delivers higher versions for files called by the R12.1 main upgrade driver
  • Monthly updated of EBS Wide pre-install patches
  • Patches Categorized
    • Upgrade Failure
    • Upgrade Performance
    • Data Fix
  • Consolidated in one location
    • all EBS pre-install
  • Merge with R12.1.1 main upgrade driver
maintenance wizard doc 215527 1 434387 1
Maintenance Wizard – Doc 215527.1 & 434387.1

Guidance through the upgrade process

For Release 11i versions to Release 12

Minimizes upgrade tasks by dynamically filtering the necessary steps based on IT stack related criteria

Provides a set of step-by-step instructions, including any critical patches required

Reduces the possibility of errors or accidental omission of vital tasks

period close advisor doc 335 1
Period Close Advisor – Doc 335.1
  • One-stop shop for period close steps for all products (in the order of closing)
  • Complete the critical financial reporting process accurately

Oracle Applications Testing Suite Downloads


Doc Id: 1578030.1

visit my oracle support communities
Visit My Oracle Support Communities
  • Collaborate with a large network of industry peers, support professionals, and Oracle experts to exchange information, ask questions & get answers.
    • Exchange Knowledge
    • Resolve Issues
    • Gain Expertise
  • Visit the My Oracle Support Community now!!
  • Log into My Oracle Support.
  • Select the Community tab.
  • Select the Enter Here button.
  • Select the Community Name link under the E-Business Suite section of the My Communities Menu on the left side of the window.
frequent inquiries to support on upgrade
Frequent Inquiries to Support on Upgrade
  • Inquiry #1: Roadmap & Resources
    • Upgrade Overview tab
  • Inquiry #2: Customization Evaluation
    • Upgrade Overview tab
  • Inquiry #3: Minimize Downtime

Upgrade Overview tab

  • Inquiry #4: Patching & Patch Wizard
    • Configure Tab
    • Post 12.1.3 Recommended Patches
road map new technology
Road Map & New Technology
  • Lifetime Support
  • Subscribe to Oracle E-Business Suite Technology Blog –Steven Chan
    • Review Oracle E-Business Suite recommendations & Certification announcements
support resources doc id 432 1
Support Resources Doc ID 432.1
  • Upgrade
  • Assist with Production data clean up
  • R12 testing
  • R12 Maintenance
support session doc id 432 1
Support Session – Doc ID: 432.1
  • Best Practices for Maintaining Oracle E-Business Suite 12 [CON8289]
    • Thursday, Sep 26, 12:30 PM - 1:30 PM - Moscone West - 3016
  • 3 File Comparison reports
  • Version to Version Compare

Oracle Consulting Services:

Complementary CEMLI

E-Business Suite Partners

reducing downtime new documents
Reducing downtime - New Documents
  • Planning Your Oracle E-Business Suite (EBS) Upgrade from Release 11i to Release 12 Doc ID 1406960.1
  • Best Practices for Minimizing Oracle E-Business Suite Release 12 Upgrade Downtime Doc ID: 1581549.1
  • Oracle E-Business Suite Reducing Downtime Upgrading to 12.1 Doc ID 1578187.1
  • SESSION: CON8435 – Thursday 3:30-4:30 Moscone West 3016
  • Production Patching Health
  • Data Preparation
  • Reducing downtime
    • Configurations options
    • Parallel Processing
    • Eliminate/Fix Log Running jobs
  • Post 12.1.3 –Recommended Patches
patching advisor patch wizard
Patching Advisor & Patch Wizard
  • Patching & Maintenance Advisor
    • Best Practices; Skill building
    • Proactive Strategy
  • Patch Wizard
    • 11.5.10 Minimum Baseline Patches
    • 12.1.3 Recommended Patches
    • Proactive Strategy
  • 250.2 – Oracle Lifecycle Advisor Collection
  • 269.1 - E-Business Suite Upgrade Advisor
    • Single one-stop shop –Tech & Functional
    • Maintenance Wizard – assist with steps, and automation
    • Functional reference materials
    • 432.1
      • Data Assistance: Analyzers
      • Code Level: Patch Wizard for patching
      • Upgrade: Upgrade Advisor & Maintenance Wizard
  • My Oracle Support Communities
    • Upgrade, Installation, Patching, Customizations …and more…


  • Sessions still coming up:
  • CON8483 - Oracle E-Business Suite Internationalization and Multilingual Features (NEXT 5-6pm –2007)
  • CON8420 - Upgrading to Oracle E-Business Suite 12.1: Technical/Functional Panel (NEXT 5-6pm-3016)
  • CON8485 - Getting Optimal Performance from Oracle E-Business Suite (Thurs 12:30 –2017)
  • CON8289 - Best Practices for Maintaining Oracle E-Business Suite 12 (Dave-Thurs 12:30-3016)
  • CON8433 - The Top 10 Things You Can Do to Secure Your Oracle E-Business Suite Instance( Thurs 2:00 -2017)
  • CON8435 - Oracle E-Business Suite Upgrade Best Practices: Technical Insight(Thurs 3:30-3016)
  • Recap of Sessions held:
    • Loaded on Oracle Open World Site
    • Oracle Technology Blog Listing
while you re at oracle openworld
While You’re at Oracle OpenWorld…
  • Support Stars BarMoscone West, Level 2
    • Oracle experts
    • Live demos
    • Mini-briefings
    • Videos
  • Support Breakout Sessions
    • Oracle Database
    • Oracle E-Business Suite
    • SQL Tuning
    • Oracle Exadata
    • Siebel CRM
    • PeopleSoft
    • JD Edwards
    • Oracle Business Analytics
    • Oracle Fusion Middleware
    • Oracle Solaris
    • Oracle RAC Cluster
    • Oracle Communications Solutions
    • Sun Server and Storage Systems
oracle premier support
Oracle Premier Support

Comprehensive Coverage

Tools and Resources

Service and Support

Product Innovation

Quickly diagnose and resolve issues

  • Expert technical support
  • Rapid-response field service
  • Lifetime Support

Get the most of your Oracle products with proactive services

  • Oracle knowledgebase
  • Product health checks
  • My Oracle Support Community

Keep pace with change and capitalize on new opportunities

  • Updates
  • New releases
  • Tools to assist with patching and upgrades
oracle services
Oracle Services

Enabling the success of your Oracle hardware and software investments

  • Oracle Experts Helping You Succeed withYour Oracle Investments

Complete Support for Oracle Hardware, Software, and Engineered Systems

Mission Critical Support Services for All Oracle Applications and Technologies

Your Complete Training Source for Oracle Hardware and Software

Extend Your Oracle Investments to the Cloud with Value, Choice, and Confidence



Doc id: 269.1 E-Business suite Upgrade Advisor

Presentation available: EBS Upgrade Community: