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Conflict within Organizations

Conflict within Organizations

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Conflict within Organizations

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  1. Conflict within Organizations Chapter 12 Recap/Discussion

  2. What is Conflict? • Definition • Positive or Negative? • http://smallbusiness.chron.com/effects-conflict-within-organization-164.html • Types? • http://smallbusiness.chron.com/four-types-conflict-organizations-174.html • Conflict Management • Several factors—Interdependency? Time? Status? Trust? Pressure? Past experiences? Impact?

  3. Views on Conflict • Effective resolution  effective decisions  organization effectiveness and productiveness? (T) • Subjective meanings and understandings of conflict; how it impacts experiences (I) • Patterns of behaviors shaping org. environment? • Employees able to manage conflict productively? Impacted by power relations? Fair? (C) • Article for discussion

  4. Example • Case study – A Case of Mistreatment at Work • REVIEW • Conflict heats up and spills over • How would you handle the situation?