2.4 Leadership & Management

1. 2.4 Leadership & Management Chapter 13

2. Leadership Styles • Autocratic (or Authoritarian) • Democratic • Laissez-Faire • Situational Leadership

3. Autocratic Leadership Style • A style of leadership that keeps all decision-making at the center of the organization. • Features • Leader makes all decisions • Supervises workers closely • Workers have limited information

4. Democratic Leadership Style • A leadership style that promotes the active participation of workers in making decisions. • Features • Participation of workers is encouraged • Two-way communication with workers • Workers are given information about the business to allow full involvement

5. Laissez-Faire Leadership Style • A leadership style that leaves much of the business decision-making to the workforce – a Hands On approach. • Features • Managers delegate virtually all authority to workers • Employees work within broad limits

6. Situational Leadership Style • Leadership style varies with the task at hand. Situational leaders adapt their style to each situation. • Features • Style of leadership depends on • The task • The group’s skill • The group’s willingness to accept responsibility

7. HLWhat Makes a Good Leader? • Are leaders born? OR • Are leaders made? Discuss……..

8. HL - Characteristics of Good Leaders • A desire to succeed and natural self-confidence • Ability to thing beyond the obvious – be creative and encourage other to do the same • Multi-talented enabling them to understand a wide range of issues • Able to identify main issues instead of unnecessary details

9. HL – Difference between Leader & Manager

10. HL - Charles Handy, Henri Fayol, & Peter Drucker – noted management authors All recognize the following functions of management: • Set objectives and plan • Organize resources to meet objectives • Direct and motivate staff • Coordinate activities • Control and measure performance against targets (the set of objectives)

11. HL – Henry Mintzberg’s Roles of a Manager To carry out functions of management, a manager must undertake different roles. • Interpersonal roles – motivating and dealing with staff • Informational roles – acting as a source, receiver, and transmitter of information • Decisional roles – making decisions and allocating resources to meet objectives

12. HL - Interpersonal Role

13. HL - Informational Role

14. HL - Decisional Role