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Job descriptions for enhanced performance

Job descriptions for enhanced performance . Lucy Brazier Editor, Executive Secretary Magazine. Why do we need a job description?. So why do we need a job description?. clarifies employer expectations for employee provides basis of measuring job performance

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Job descriptions for enhanced performance

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  1. Job descriptions for enhanced performance Lucy Brazier Editor, Executive Secretary Magazine

  2. Why do we need a job description?

  3. So why do we need a job description? • clarifies employer expectations for employee • provides basis of measuring job performance • provides clear description of role for job candidates • provides continuity of role parameters irrespective of manager interpretation • enables pay and grading systems to be structured fairly and logically • prevents wrong interpretation of role by employee and employer and manager • essential reference tool in issues of employee/employer dispute

  4. continued… • essential reference tool for discipline issues • provides important reference points for training and development areas • provides neutral and objective reference points for appraisals, performance reviews and counselling • enables formulation of skill set and behaviour set requirements per role • enables organisation to structure and manage roles in a uniform way, thus increasing efficiency and effectiveness of recruitment, training and development, organisational structure, work flow and activities, customer service, etc • enables factual view (as opposed to instinctual) to be taken by employees and managers in career progression and succession planning

  5. And sometimes one to many…

  6. The two directions the role appears to be taking

  7. So how do Italian assistant roles vary to those around the world

  8. USA UK New Zealand & Australia Middle East The rest of Europe How is it for you? Some examples:

  9. Stage One – Research and analysis of job titles, levels & job descriptions Stage Two – Agreement on job titles, levels and job descriptions for Italy Stage Three – Work with other associations to agree a cross continent standard Stage Four – Work with other associations across the world to put standard job titles, levels and job descriptions in place so there is a clear career path across the industry Stage Five – Work with other associations to develop qualifications for assistants that are recognised worldwide So how do you improve your role & your career progression?

  10. Evaluating allows you… • To foster and develop collaboration • To encourage alignment to objectives • To develop shared values • To optimise communication and co-operation • To ensure alignment of performance expectations • To facilitate improved performance

  11. Email me at lbrazier@executivesecretary.com Visit the website at www.executivesecretary.com Talk to me – I’m here for the full two days and happy to talk with any of you on a 1:1 – in fact, I’m looking forward to it! For more information…

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