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Leveraging the Cloud for Business Continuity

Leveraging the Cloud for Business Continuity

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Leveraging the Cloud for Business Continuity

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  1. INTRUST GROUP Presents: Leveraging the Cloud for Business Continuity Presented by: Tim Rettig President Tim.Rettig@intrustgroup.com (513) 842-3160

  2. Agenda 5% Sales 10% Theory 80% MEAT 5% Sales * % by weight (of information), not by height in picture.

  3. Objective Learn some helpful information that will make your business continuity and disaster recovery plans better. Learn what cloud offerings can be used to keep your company running in the event of a system failure or complete disaster.

  4. Setting Expectations Most information is for Midsize Companies Cloud services info covers some popular solutions. There are literally 1,000s available. Detailed info in slides might be skipped for time

  5. First, the bun. 5% Sales 10% Theory 80% MEAT 5% Sales * % by weight (of information), not by height in picture.

  6. Speaker Info Tim.Rettig@intrustgroup.com (513) 842-3160 http://www.intrustgroup.com http://blog.timrettig.com http://www.linkedin.com/in/timrettig Tim Rettig President INTRUST GROUP

  7. INTRUST GROUP • We are the IT department for many organizations. • Remote/Onsite Help Desk Support • Proactive Server/Desktop Monitoring • IT Management, Consulting & Projects • Website Design • Cloud Services • Offices in Chicago and Cincinnati • Since 1992

  8. Clients Private Companies $5Million to $1Billion+ Schools Universities Utility Companies Government Agencies Police Departments Fire Departments

  9. To the fixin’s already! 5% Sales 10% Theory 80% MEAT 5% Sales * % by weight (of information), not by height in picture.

  10. Timeshares

  11. Cloud = Timeshare You pay to use software and computing resources that someone else built, owns and manages.

  12. Formal Definition • Cloud Computing: • A style of computing where scalable and elastic IT-enabled capabilities are delivered as a service to external/internal customers using Internet technologies.

  13. Types of Clouds

  14. Popular Cloud Services

  15. Recent History of“The Cloud”

  16. Recent History • 2006 • Amazon Web Service (AWS) is born • Elastic Compute Cloud (EC2) • Beta August, 2006 • Production October, 2008 • $.085/hr-$2.88/hr ($61/mo-$2,074/mo) • Simple Storage Service (S3) • $.15/GB/mo • Example clients: Dropbox, Slideshare, Twitter, Woot

  17. Data Cost Comparison 2 TB Desktop storage: $100 2 TB Amazon S3 Storage for 1 year: $3,600

  18. Recent History • 2009 • The switch to cloud computing is similar to the displacement of electricity generators by electricity grids early in the 20th century.

  19. Microsoft Data Center, Chicago

  20. 2010 = Cloud Mania "For the cloud, we're all in. About 75 percent of our folks are doing entirely cloud based or entirely cloud inspired, a year from now that will be 90 percent.” Steve Ballmer CEO, Microsoft March 2010

  21. Hype Cycle for Cloud Computing

  22. Green Button

  23. Bring on the MEAT! 5% Sales 10% Theory 80% MEAT 5% Sales * % by weight (of information), not by height in picture.

  24. Disaster Images: http://www.enquirer.com F4 Tornado Cincinnati, OH Friday April 9, 1999

  25. Disaster Recovery Plan • Formerly known as GE Disaster Recovery Services, Agility has 21 years experience and a 100% success rate. Last year alone they responded to over 400 disaster events. Agility Recovery Services

  26. Business Interruption

  27. Critical BCP Component

  28. Four+ Days Business Interruption

  29. Business Continuity Planning

  30. Example

  31. System Reliance Matrix How to tie IT components to business systems and prioritize them: Legend External Clustered Non-Redundant Redundant Virtual

  32. Gap Analysis Infrastructure Summary

  33. Test your BC & DR Plans Image: http://communique.uccs.edu Tabletop Exercise

  34. Getting Company Buy-In 1 day period 1 mile radius 22 Lightning Strikes Source: United States Precision Lightning Network (USPLN) • Do a Tabletop Exercise • Invite Managers/Department Heads • Use common issue for scenario • Examples: Lightning, fire, water

  35. Cloud Services

  36. Online E-mail Continuity Spam filtration services will allow users to access spooled mail if corporate server is down or unreachable. Outlook, web and Gmail options available.

  37. Online E-mail Continuity (Cont.)

  38. Website Hosting • Is your website able to: • Scale to thousands of hits per second. • Not be affected by other websites on the same hardware • Achieve 100% uptime?

  39. Public DNS • See website hosting • Tip: Check your TTL settings • Allows you to point to secondary system and have it take effect in 30 minutes. • Even better tip: DNS with System Monitoring • Will change DNS record to a secondary system if primary fails. • DDoS Attack? Check out http://www.geoscaling.com/

  40. Systems Status Website

  41. Phone System Backup • Get a number at Grasshopper.com or Google voice. • Setup your PRI line to failover to the line • Setup the online service to have a quick announcement and give the caller the option to leave a message, or contact someone.

  42. Phone System Backup (Cont.)

  43. Laptop Online Backup • Data is backed up whenever the computer is connected to the Internet. • $5/mo unlimited data backup • GET THIS FOR YOUR HOME COMPUTER • PROTECT YOUR PHOTOS • Mozy Home is free up to 2GB

  44. Server Online Backup Open file support SQL & Exchange backup Initial backup via drive shipment available Local and online backup options available

  45. Advanced Server Data Backup

  46. Advanced Server Data Backup (Cont.)

  47. Peer-based Backup • One flat monthly fee. • No limit to storage amount. • Just contribute 2x your storage to the cloud.

  48. Near-line Recovery Solution Cloud Hosted Repository Server New Virtual Server Replacement • Advanced Server Backup Features • Continuous data protection of original servers • Data is encrypted for secure transmission over IPSEC • Scale to any size, from 1 machine upwards • Full server or individual file restore • Hosted Repository of data updated in real time • Optional on-premise repository for faster restore • Restore to on-premise or hosted VPS Secure IPSEC VPN Tunnel On-Premise Repository Server Customer Site

  49. Mirrored Online Recovery Solution Cloud Hosted HA virtual servers • High Availability Features • Mirrored On-Premise to Hosted Virtual Servers • Continuous data protection of original servers • Data is encrypted for secure transmission over IPSEC • Scale to any size, from 1 machine upwards • Fast recovery time from On-Premise failure Secure IPSEC VPN Tunnel Customer Site