Quality Youth Work?! Peer learning about quality assessment in an European context
Jonas Agdur… • Youth worker, head of youth centre, street worker… 1980-1998 • Head of municipality department for 1998-2007 • Chairman, KEKS 2005 … • Chairman, EU-commissions ”Expert Group on Youth Work Quality Systems”, 2013 …
KEKS… • A network of 39 Swedish municipality departments responsible for youth work • Is financed by membership fees • Based on a common idea on youth work and a common system for quality assessment • Aims at developing competence, methods and organisation for youth work
Peer learning… (our experience) Requires: • A common language • Common definitions • Focus on development • A well structured process • A self critical approach • Time for reflection • Courage
Quality… (a popular word…) A definition: • Good… Quality can relate to/concern: • Outcomes/results • Work processes • Pre settings
Quality… (a popular word…) The quality of outcomes can only be assessed: • In relation to what we want to achieve The quality of processes can only be assessed: • In relation to how they affect outcomes • In relation to how effective they are The quality of pre settings can only be assessed: • In relation to how they affect outcomes
Quality… (a popular word…) = If we do not know where we are going, there is no use discussing which means and methods that are best suited to take us there
Youth work… (what are we talking about) • Leisure time activities? • Cultural activities? • Social work? If we are to learn from each other we have to be talking about the same thing.
Youth work… • Aims at the personal and social growth of young people. • “Is based on non-formal and informal learning processes and on voluntary participation” • ”Is organised and delivered in different ways (by youth led organisations, organisations for youth, informal groups or through youth services and public authorities)” Council of the European Union, 2010
Youth work… • Could • Take place in different settings • In youth centres, streets, groups… • Use different ”tools” • Culture, sports, leisure… • Use different methods • Games, trainings…
Questions to discuss… • Does“good” youth work mean different things depending on were it’s done (the local context) or is it “universal”? • Are methods/systems for measuring and assessing youth work something negative or positive? Why?
Questions to discuss… • What will happen if we don’t start measuring the outcomes of youth work? • How could we know that we improve quality of youth work if we don’t measure it?
Questions to discuss… What do you need to start “peer learning about quality assessment”? In terms of: • Common language and definitions • Knowledge about methods/systems for quality measuring/assessment? • Structures and processes? • External support?
Questions to discuss… And last but not least: Do you think it is important (even interesting)and worth whileto do the job?