Provincial Principals’ Forum The Integrated Quality Management System (IQMS)

1. Provincial Principals’ ForumThe Integrated Quality Management System(IQMS) Encore Conference Centre, Northlink College, Panorama 10 February 2011

2. Overview • Refinements of the 2011 IQMS process • Administration Challenges • Non-Compliance • Refusal to be evaluated • Dealing with Non-compliance • Moderation • The link between Performance and Development

3. Refinements of the 2011 process • A revised Summary Composite Score Sheet (QA7) was disseminated to schools. • Alignment • Standardized format • Benefit to school’s administration / educators • Reduced error margin at school and Head Office • Pay Progression for 2010 was done programmatically – resulting in much fewer queries.

4. Challenges • Poor Administration • Non-Compliance • Refusal to be evaluated • Moderation • The link between educator performance and development

5. Administration Challenges • Despite having sent the new QA7 and instructions to schools, many still submitted the ‘old’ QA7. • Some did not read the Explanatory Notes before completing the QA7 which resulted in numerous mistakes being made on the QA7. • Schools failed to use the drop-down menu for Post Levels on the new QA7, with the result that the pre-programmed rating codes did not appear. • Post Levels were not arranged from 1 to 4, as instructed, but muddled up.

6. Admin. Challenges - continued • In some cases the formula is deleted and the incorrect coding is recorded. • Some schools do not understand REQV (Relative Education Qualification Value). • Post levels for principals are filled in incorrectly. i.e. PL1, 2 & 3 Principals.

7. Admin. Challenges - continued • Learning Support (LS) educators are still being left off school QA7s (Human Resource Management Minute 8 of 2011). • Some educators still use corrective fluid on the QA5s. • Documents are not verified by relevant stakeholders (SDT Co-ordinator, Principal & IMG).

8. Non-Compliance • Late submissions of Summative Score Sheets (QA7) - without any apology or explanation. • A large number of principals received ‘0’ for PS 1-4 as they do not teach. Some educators say that they also do not want to be evaluated on certain Performance Standards. (HR Circular Minute 6 of 2008) • Failure to submit the Internal PM Moderation Report. • Failure to submit SDT details for 2012.

9. Refusal to be evaluated • Partial compliance: Some teachers refused to be evaluated on Performance Standard 7 because they do not participate in extra-mural activities. • Non-compliance: Some teachers refused to be evaluated because they are on their maximum notch and do not receive the 1%. (Resolution 5 of 2006) • Non-compliance: Educators aggrieved with internal IQMS processes that refuse to be evaluated.

10. Dealing with Non-Compliance • Principal determines reasons for non-compliance. (Educator has the right to lodge grievance). • Principal guides, encourages and advises compliance with CA 8 of 2003 • Continued refusal – Principal issues written instruction to comply (Progressive Discipline). • Refusal of instruction = Insubordination. • Matter referred to Labour Relations i.t.o Misconduct. • DLR enforces compliance.

11. Moderation • Moderation of the process and not scores. (Circular Minute 10 of 2007) • If there is no evidence to support scores, it should be referred back to the DSG. • Scores that appear inflated, without supporting evidence will be referred back to the school by the IMG.

12. Link between Performance and Development • IQMS is still regarded as a once off exercise at many schools. • There is not enough emphasis on continuous performance management throughout the cycle which includes personal and professional development (Human Resource Management Minute 9 of 2011)

13. The End Thank You !