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Who am I?. Anas N. DharweeshMBA Masters of Business Administration' Graduate School of Business AASTProduct Development Manager SHABABDirector of the Communication Commission JCI Junior Chamber International 2006Business Trainer. Overview. What do we know about Communication?How do
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1. Communication @ Work Anas Dharweesh
Product Dev. Manager
SHABAB
2. Who am I? Anas N. Dharweesh
MBA ‘Masters of Business Administration’ – Graduate School of Business – AAST
Product Development Manager – SHABAB
Director of the Communication Commission – JCI Junior Chamber International 2006
Business Trainer
3. Overview What do we know about Communication?
How do you define Communication?
What topics involved under ‘Communication’?
What does communicate with at work involve?
Types of Communication @ work
Formal Communication
Non-Verbal Communication
Miscommunication
Getting effective!
4. Let’s talk!
What is communication
How well do we communicate?
What doesn’t involve?
5. Communication Defined
“The transference and understanding of meaning”
"If there is one general rule of communication it is that we never communicate as effectively as we think we do."
(Handy 1985)
6. What does communication involve?
Creating a shared meaning between people
Reaching a common understanding of an idea or concept
Person-to-person
In a small group
In a meeting
In an organization
In the mass media
Improving efficiency and job satisfaction
7. Communication Process Elements of communication process:
Sender
Message
Channel
Surroundings
Receiver
feedback
8. Basic Communication Process