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Communication Work

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    1. Communication @ Work Anas Dharweesh Product Dev. Manager SHABAB

    2. Who am I? Anas N. Dharweesh MBA Masters of Business Administration Graduate School of Business AAST Product Development Manager SHABAB Director of the Communication Commission JCI Junior Chamber International 2006 Business Trainer

    3. Overview What do we know about Communication? How do you define Communication? What topics involved under Communication? What does communicate with at work involve? Types of Communication @ work Formal Communication Non-Verbal Communication Miscommunication Getting effective!

    4. Lets talk! What is communication How well do we communicate? What doesnt involve?

    5. Communication Defined The transference and understanding of meaning "If there is one general rule of communication it is that we never communicate as effectively as we think we do." (Handy 1985)

    6. What does communication involve? Creating a shared meaning between people Reaching a common understanding of an idea or concept Person-to-person In a small group In a meeting In an organization In the mass media Improving efficiency and job satisfaction

    7. Communication Process Elements of communication process: Sender Message Channel Surroundings Receiver feedback

    8. Basic Communication Process