Presentation Transcript

1. Chapter 7Management & Leadership

   Business Essentials ● Mrs. Wilson
2. Before Activity – Build Up! Split the class into 2 different groups Each group will be given the same amount of paper clips and straws When the instructor says begin each group will try and build the highest standing object or structure using the given materials 5 minutes will be given to each group then they will show what they built The team with the highest structure that stands wins!
3. 7-1 Management This lesson introduces the 5 functions of management that are common to all levels of managers and the style managers use to work with employees.
4. Role & Work of Managers Management – the process of accomplishing the goals of an organization through the effective use of people and other resources Every manager has specific job duties Managers must complete similar activities no matter what the size or type of business Managers’ work can be organized within 5 functions: Planning Organizing Staffing Implementing Controlling
5. Role & Work of Managers Planning – involves analyzing information, setting goals, and making decisions about what needs to be done Organizing – identifying and arranging the work and resources needed to achieve the goals that have been set Staffing – all of the activities involved in obtaining, preparing , and compensating the employees of a business Implementing – the effort to direct and lead people to accomplish the planned work of the organization Controlling – to what extent the business is accomplishing the goals it set out to reach in the planning stage
6. Management Levels Every manager completes all of the management functions and has authority over other people and their work Not every manager gives the same amount of attention and time to each of the functions Most organizations have 3 levels of managers: Executives Mid-managers supervisors
7. Management Levels Executives – top-level managers with responsibilities for the directions and success of the entire business They set long-term directions and plans Executives spend most of their time on planning and controlling activities They are responsible for the work of all other managers and employees
8. Management Levels Mid-managers– specialists with responsibilities for specific parts of a company’s operations They take the company’s business plan developed by executives and prepare specific plans for their part of the business Much of their time is devoted to the organizing, staffing , and implementing functions
9. Management Levels Supervisors – the first level of management in a business They are responsible for the work of a group of employees They plan the day-to-day work of the employees they supervise Supervisors often evaluate the work of their employees and solve problems that occur in their area
10. Management Styles Managing a group of people is a very difficult job It is not easy to get people with different backgrounds, personalities, and experience to work well together Managers approach the task of directing a group in different ways based on their management style Management style – the way a manager treats and involves employees Two very different styles often used by managers are tactical management and strategic management Sometimes a style is chosen based on the characteristics of the employees being managed while at other times, the choice is based on the work assignment
11. Management Styles Tactical management – a style in which the manager is more directive and controlling The manager will make the major decisions and stay in close contract with employees while they work to make sure the work is done well A manager should use tactical management when: Working with part-time or temporary employees Working with employees who are not motivated Working under tight time pressures Assigning a new task for which employees are not experienced Employees prefer not to be involved in decision-making
12. Management Styles Strategic Management – a style in which managers are less directive and involve employees in decision making A manager using this style will trust employees to work without direct supervision and will seek their advice on important decisions A manager should use strategic management when: Employees are skilled and experienced The work is routine with few new challenges Employees are doing work they enjoy The manager wants to improve group relationships Employees are willing to take responsibility for the results of their work
13. 7-2 Leadership While studying this lesson, students will compare leadership and management and learn about the characteristics of effective leaders. They will also review human relations skills and types of influence needed by leaders.
14. What is a Leader? Leadership – the ability to motivate individuals and groups to accomplish important goals When a manager can get individual employees and groups to work well together to accomplish objectives, she or he is an effective leader Leadership is much more than just being friendly with employees It takes skill to get people with different backgrounds and personalities to work well together and do the work needed by the business
15. What is a Leader? Characteristics of effective leaders: Understanding Initiative Dependability Judgment Objectivity Confidence Honesty Courage Communication Intelligence
16. What is a Leader? Most leaders will say that they did not always have the characteristics needed for success Rather, they worked hard over many years to develop them It is harder for some people to develop leadership skills You do not have to be a manager to be a leader You shouldn’t wait until you become a manager to begin developing leadership skills
17. What is a Leader? There are several ways you can develop leadership skills right now: Study leadership Participate in organizations and activities Practice leadership at work Observe leaders Work with a mentor Do a self-analysis and ask for feedback (p158)
18. Importance of Human Relations Managers and leaders must be able to work well with other people Most managers spend a majority of their time interacting with people Human relations largely determines whether a manager is successful or not Human relations – the way people get along with each other Effective managers and leaders must be able to get along well with all of the people with whom they work In addition, they must help their employees develop effective human relations skills
19. Importance of Human Relations The important human relation skills needed by leaders and managers are: Self-understanding Understand own strengths & weaknesses Understanding others Recognize similarities & differences in team Communication Recognize many ways that communication occurs (p160) Team building Need to help people understand each other and their responsibilities Developing job satisfaction Pay attention to the needs & concerns of individual employees
20. Influencing People Effective leaders must be able to influence team members and others Influence – enables a person to affect the actions of others There are several kinds of influence a leader can use: Position influence (P161) Reward influence Expert influence Identify influence
21. Influencing People How does a person influence a group to accomplish important goals? It may depend on the person’s role within the organization Managers have formal influence others in the organization can have informal influence What happens when your teacher assigns a group project and the team members get together for the first time? Usually 1-2 people emerge as leaders to help get the group focused and organized This is known as informal influence – the leadership role is not part of a formal structure Formal influence – leadership position is part of the organization’s structure
22. 7-3 Ethical Management This lesson focuses on the importance of ethical management and how leaders can increase ethical behavior in their organizations.
23. Importance of Ethical Behavior Would you copy a paper from the Internet and submit it to your teacher as your own work? Would you cheat on a test to ensure a higher grade? Is it ok for an employee to call in sick to justify a day off from work or to take office supplies from the company for use at home? Do you believe a manager should ever lie to an employee or ignore unsafe working conditions in order to save money or speed production? Each of these situations describes an ethical decision you and others may face in your personal life and in business Not everyone will have the same belief about what is ethical and what is not ethical
24. Importance of Ethical Behavior Ethics are the principles of conduct governing an individual or group Ethical business practices – ensure that the highest standards of conduct are observed in a company’s relationships with everyone who is part of the business or is affected by the business’ activities Ethical behavior is made up of two parts: The actions of individuals and groups The results of those actions
25. Importance of Ethical Behavior Ethical behavior meets several standards: It is lawful It is consistent with company values and policies It does not harm some while benefiting others If the actions and results become public, it will not embarrass the company
26. Increasing Ethical Behavior Through Leadership Most people want to do what is right Leaders must take actions to prevent unethical behavior Managers can take several steps to develop an ethical environment Most organizations have a mission statement To make ethical behavior a part of a company’s mission, many businesses develop a statement of core values Core values – the important principles that will guide decisions and actions in the company The company’s commitment to ethical behavior should be made clear when each new employee is hired
27. Increasing Ethical Behavior Through Leadership In the day-to-day operations of the business, managers and supervisors should often stress the importance of ethics Ethical behavior should be a part of employee evaluations and promotions Actions speak louder than words Ethical behavior must begin with managers and leaders in an organization
28. After Activity – Exit Slip List 5 characteristics of an effective leader.