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Updates & News Group learning at Google. A Sampling of Opportunities for Group Learning @ Google. Physical surroundings “ Noogler ” Activities Tech Talks Google Groups, Affinity Groups, Mentorship Programs Virtual “group” interactions GoogleEDU Sessions.
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Updates & News • Group learning at Google
A Sampling of Opportunities for Group Learning @ Google • Physical surroundings • “Noogler” Activities • Tech Talks • Google Groups, Affinity Groups, Mentorship Programs • Virtual “group” interactions • GoogleEDU Sessions
Google Encourages Collaboration and Fosters a “Helping” Culture • Peer bonuses • Kudos • Teamwork included in employee assessments • Flat hierarchy encourages reliance on peers
Some Things to Think About • How is group learning affected by a virtual setting? • How do you maintain group norms at such a large and global company? • Do employees seek out group learning opportunities more when there exists a flat hierarchy and career development is so employee-driven? • In what ways can technology be used to facilitate communication among groups?
Tension of Belonging (Identity) Readings: Grossman et al, London et al, and Brown
Fundamental Tensions Knowing Trusting Belonging Leading create shared certainty and maintain doubt. demonstrate competencies anddisclose vulnerabilities. create a collective identity and maintain individuality. influence through vertical and horizontal power.
Tensions of belonging • Who am I? Who are you? Who are we? • Identity as a multiple, context driven, socially • constructed, and paradoxical phenomenon. • Framing, task, and goals prime identities that • impact performance and learning. • Seeing multiple “identities” fuels complex thinking. Because learning transforms who we are and what we can do, it is an experience of identity. (Wenger, 1998, p. 215)
Tensions of belonging • Who am I? Who are you? Who are we? • Inclusive language, such as “we” or “let’s,” • is evidence of a collective perspective • (McGreevy, 1996; Sandoval & Lee, 2006). • Inclusive language is positively correlated to • problem-solving performance (Driskell, Salas, • & Johnston, 1999; Helmreich & Sexton, 2004). • Identity and role congruence predicts group learning and performance (Wilson, 2008; Polzer, 2005). Because learning transforms who we are and what we can do, it is an experience of identity. (Wenger, 1998, p. 215)
For next week. . . • Article summaries up by Tues • Assignment #5 due on Tues (w/ drafts) • Upcoming: Lessons for Leaders • Readings for next time (Slavin, Little, Hackman) • Course Evaluations (please omit IDEO reference)