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EURES A Tool to promote free movement of Workers in Europe Ankara 11-12 October 2010. Dilek Wüst. The integration of EURES into the Public Employment Services. Preview. EURES integration into PES – an everlasting Challenge For example Germany: How do we connect PES with EURES?

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the integration of eures into the public employment services

EURES

A Tool to promote free movement of Workers in Europe

Ankara 11-12 October 2010

Dilek Wüst

The integration of EURES into the Public Employment Services
preview
Preview
  • EURES integration into PES – an everlasting Challenge
  • For example Germany: How do we connect PES with EURES?
    • First level Information for Clients
      • Internet
      • Call Center
      • EURES Assistents in local offices
    • Jobsearch
    • Profiling, Councelling and Placement
    • Intranet: Knowledge database

EURES Ankara 11-12 October 2010

integration a recurrent objective in eures history
Integration - a recurrent objective in EURES history
  • 2003 EURES Charter: EURES activities shall be an integral part of the service offer of the EURES members, accessible at any of their local offices.
  • 2004-2007: Step up the mainstreaming of EURES in the Public Employment Services throughout the EU/EEA territory.
  • 2007-2010: ensure that mobility becomes a standard issue raised during contacts between PES and job seekers, and that EURES is properly included in the PES policy planning process
  • 2010-2013 mainstream PES officers should be aware of the existence of EURES and be able to provide their customers (jobseekers and employers) with basic information about EURES.
  • 2010-2013: PES needs to further include EURES in its service delivery package and client contacts and use the expertise of the EURES advisers to further mainstream and integrate the European dimension in all relevant activities.

EURES Ankara 11-12 October 2010

connecting pes with eures
Connecting PES with EURES

First level information…

…. EURES activities shall be an integral part of the service offer of the EURES members, accessible at any of their local offices ….

german public employment service figures
German Public Employment Service – Figures

EURES Ankara 11-12 October 2010

  • Organisation
    • Central Management
    • 10 regional management areas
    • 178 big local agencies
    • 660 small local agencies
  • Personal
    • 120.000 employees
    • 70.000 placement officers and advisers
websites
Websites

EURES Ankara 11-12 October 2010

call center
Call Center
  • First-level information, guidance
  • 20 service assistants, 7 EURES advisers, 2 teams
  • Available from Monday to Friday, from 8.00 a.m to 6.00 p.m.
  • Each assistant deals with approx. 70 calls per day
  • 10,000 calls and 1000 mails per month
  • Distribution of information material via mail (80.000 units/year)

EURES Ankara 11-12 October 2010

eures assistents in local offices
EURES Assistents in local offices

EURES Ankara 11-12 October 2010

  • Information guides for clients of the careers information centres
  • provide help with using the extensive range of self-service information (print media, websites)
  • assign clients interested in working or studying abroad to the IT placement system
  • prepare events associated with living and working abroad at their employment offices
job offers from all over europe
Job offers from all over Europe

EURES Ankara 11-12 October 2010

job offers in turkey
Job offers in Turkey

EURES Ankara 11-12 October 2010

connecting pes with eures services1
Connecting PES with EURES-services

Service to employers ....

service to employers
Service to employers

EURES Ankara 11-12 October 2010

  • Employer Service in Bonn
    • Central contact point for employers from the EU and the EEA
  • Outgoing
    • Jobfairs
    • Support with staff acquisition
    • Publication of job offers under www.arbeitsagentur.de and http://ec.europa.eu/eures/
  • Incoming
    • additional service to employer‘s service of local PES-agencies
    • german employers looking for high skilled workers from abroad
    • Recruitement with the help of the EURES network
    • Taking into account the labour market situation of member countries
connecting pes with eures services2
Connecting PES with EURES-services

Service to employees ....

178 local pes agencies 12 regional eures centres
178 local PES-agencies - 12 regional EURES-centres

Rostock

Hamburg

Bremen

Berlin

Magdeburg

Dortmund

Erfurt

Dresden

Bonn

Frankfurt

Trier

Nürnberg

Stuttgart

EURES Ankara 11-12 October 2010

profiling procedure
Profiling procedure
  • New Profiling Procedures countrywide in place
    • “Do you want to work abroad?” has become a new obligatory profiling step for every adviser and placement officer
  • What has to be checked?
    • is there a real interest to work abroad?
    • necessary language and personal skills?
    • is the profession are requested one at the European labour market?
  • Yes? File transfer to EURES Advisers
    • Providing special advice and placement services at 10 regional Centres of ZAV-Auslandsvermittlung

EURES Ankara 11-12 October 2010

connecting pes with eures1
Connecting PES with EURES

PES intranet …

…. mainstream PES officers should be aware of the existence of EURES and be able to provide their customers (jobseekers and employers) with basic information about EURES ….

intranet information for pes staff
Intranet information for PES staff

EURES Ankara 11-12 October 2010

eures adds value to national pes activities
EURES adds value to national PES activities

EURES Ankara 11-12 October 2010