identifying ergonomic requirements of ict for healthcare working systems podtschaske b friesdorf w n.
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- Identifying Ergonomic Requirements of ICT for Healthcare Working Systems - Podtschaske, B. & Friesdorf, W. Structure. Situation & Problem Objective & Approach Results & Conclusion. Situation. Possibilities. ICT – to gain higher quality, safety and efficiency!. Resources. Problem.

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identifying ergonomic requirements of ict for healthcare working systems podtschaske b friesdorf w

- Identifying Ergonomic Requirements of ICT for Healthcare Working Systems -Podtschaske, B. & Friesdorf, W.

structure
Structure
  • Situation & Problem
  • Objective & Approach
  • Results & Conclusion
situation
Situation

Possibilities

ICT – to gain higher quality, safetyand efficiency!

Resources

objective
Objective

Before developing ICT solutions:improve the understanding ofhealthcare working systems!

Specifying usability context analysisbydomain specific models!

approach
Approach

Concept based approach

  • Screening of Ergonomic Standards: Usability Framework;
  • Identifying, adopting and developing of domain specific ergonomic models and methods (MedicoErgonomics);
  • Exemplary use in an analysis of the context of use (Case Study).
results 1 4 usability framework
Results (1/4) – Usability Framework

Intended outcome

user

goals

task

Usability

equipment

effectivness

environment

Outcome of use

efficiency

Context of Use

satisfaction

product (ICT)

Usability measures

results 2 4 model of collaborative work
Results (2/4) – Model of collaborative work

communication

Model ofcollaborativework

coordination

shared knowledge

[Steinheider & Legrady, 2001]

results 3 4 case study context of use
Results (3/4) – Case Study; Context of Use

Requirements to support „collaborative work“

  • Coordination:
    • better use of resources (more efficient)
    • reduction of treatment time (reducing of unnecessary treatments)
    • active, holistic therapy planning and controlling
    • support of administrative processes
  • Communication:
    • effective communication and information flows
    • no changes in mediums
    • improved information transparency
    • high quality of used data
results 4 4 case study tools functions
Results (4/4) – Case Study: Tools/ Functions

Evident process support „collaborative work“

lessons learned discussion and outlook
Lessons Learned, Discussionand Outlook
  • MedicoErgonomic models are able to support the usability context analysis better understanding of the healthcare working system by structuring the requirements
  • Further usability context analysis are recommended (chronic heart diseases, dementia patients, diabetes mellitus etc.).
more information http www igi global com
More Information: http://www.igi-global.com/

B. Podtschaske, M. Koch,W. Friesdorf : Medico Ergonomics – A human centered approach for developing smart health care applications

In:M. Ziefle & C. Röcker (Eds.): Human-Centered Design of E-Health Technologies: Concepts, Methods and Applications

(30. October 2010)

http://www.igi-global.com/bookstore/TitleDetails.aspx?TitleId=45949&DetailsType=AffiliateBio

slide14

Additionally investigations such as usability tests and simulations for Evaluation of the efficiency of use and the satisfaction with the product are necessary.

results 3 3 case study
Results (3/3) – Case Study

Context of Use

user

user

task

task

equipment

equipment

environment

environment

results 2 3 domain specific models

Human

Machine

Results (2/3) – Domain specific models

Context of Use

user

user

task

task

equipment

equipment

environment

environment