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Improve. Business Benefits for Locations & Sectors. Agenda. Improve What is it? Potential for Improve Improve Future Directions Forums Benefits to Customers Benefits for WorleyParsons. What is Improve ?.

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business benefits for locations sectors


Business Benefits for Locations & Sectors

  • Improve
    • What is it?
    • Potential for Improve
  • Improve Future Directions Forums
    • Benefits to Customers
    • Benefits for WorleyParsons
what is improve
What is Improve?
  • Improveis an approach and a suite of tools/systems for sustaining capital program on complex processing facilities that have been proven to make a direct impact on the profitabilityand sustainabilityof our customer’s operating assets
  • It has been created over the past 20 years by teams of experienced operations personnel who have been leaders in implementing an optimized approach to project portfolio management

If a customer approached you and asked if WorleyParsons could complete a major upgrade to their refinery. What would be your first response?

  • Yes, of course
  • We’ve done it before, we can do it again
  • WorleyParsons is able to build the biggest and best refinery for you

If a customer approached you and asked if WorleyParsons could build them a refinery. What would be your first response?

The Improveresponse:

  • Why? – First, let’s talk about the business imperatives
improve services offering
ImproveServices Offering

Current Capabilities. Future capabilities.

* Whole of plant model for strategic improvements.

by industry for industry
By Industry for Industry


Future Directions Forums are designed to gather Customers together to share industry leading practices.

These Forums are specific offerings, delivering focused outcomes whilst maintaining strong networking opportunities.

why hold a forum
Why hold a forum?


  • Direct value add for Customers
    • We assist Customers to think beyond costs
  • Customers positioning of WorleyParsons to their peer group
  • WorleyParsons displaying its commitment to Local/Global, smart, creative Partnerships
shell lean
Shell LEAN


Future Directions Forum for Shell LEAN in Canada.

“I was impressed.  There was no selling.It was a great event.  It focused on real issues.” Shell Supply Chain, Luz Jaimes

“People really worked together. I’ll carry the learnings back to my counterparts who didn’t attend and tell them they missed something good.”

Shell Project Manager, Paul Bowen


“The value in attending these forums is to learn from those who have gone before. From experiencing the Shanghai event in 2010, if you were thinking of doing business in this area, attending the forum is a must do. You’ll not only significantly expand your network but also receive practical lessons in how to succeed.”JAMES GREYGlobal Knowledge Manager | Worldwide Refining Alcoa of Australia

how powerful
How powerful?


When WorleyParsons shifted into Brazil and wanted to capture offshore Improve contracts, we looked at creating a Future Directions Forum in Rio de Janeiro.

Three global customers, who have participated in previous FDF’s in other parts of the world offered:

  • To speak a the forum
  • Actively encourage their local personnel to attend
building your business
Building your business


“The response to the forums was outstanding!In the session we had VP / SVP level representation from four power companies.  In the other forum we had VP level reps from two companies.  I am sure that you would agree that this level of customer engagement is nearly impossible with a conventional capability based sales event.”

Glenn Haywood

ANZ Regional Manager,

Power Improve& Asset Services

triggers audience themes and locations
Triggers: audience, themes and locations
  • Audience:
  • Tier 1 Customer focus
  • Region
  • Location
  • CSG
  • Themes:
  • Achieving Cost Reductions
  • Operational excellence
  • HSE and Risk Management
  • Sustainability
  • Building high quality people
  • Project Delivery and Assurance
  • Knowledge Transfer
  • Shutdowns and Turnarounds
  • Optimizing Logistics
  • Asset Management
  • *Themes need to be driven by customer interest
  • Locations:
  • Houston, US
  • Calgary, Canada
  • London, UK
  • Singapore
  • Brunei
  • Oman
  • United Arab Emirates
  • Cape Town, South Africa

To learn more about our Future Directions Forums visit

To register your interest in attending or hosting a Future Directions Forum, or if you have any ideas about themes worth exploring, it would be great to hear from you.

Please email us at

Steve VenablesGlobal Director Hydrocarbons ImproveLocation: London, United KingdomEmail: Steven.Venables@worleyparsons.comPhone: +44 20 8121 1850

Ian HarrisBest Practice ManagerLocation: Melbourne, AustraliaEmail: Ian.Harris@WorleyParsons.comPhone: +61 3 8676 2641