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Location Strategy. TSO was created to help us deliver better for customers, removing the interfaces between units and so simplifying and speeding up what we do. Many of our roles are team orientated, and these are done best when sitting together with our teams. Why: easily share information

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Location strategy
Location Strategy

TSO was created to help us deliver better for customers, removing the interfaces between units and so simplifying and speeding up what we do.

  • Many of our roles are team orientated, and these are done best when sitting together with our teams. Why:

  • easily share information

  • build on each-others ideas,

  • more engaged,

  • and more productive

  • helping us deliver even better for customers

TSO’s location strategy – In the UK, we’ll move, over time, to a smaller number of long term sites bringing together more of our people who do the same work into the same location.

More details at the Brilliant People web-site


Location strategy

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TSO UK long term locations

This list of long term locations is agreed by the TSO Leadership team. It may change as business/customer requirements change over time

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V&MM Strategic Locations

This list of long term locations is agreed by the TSO Leadership team. It may change as business/customer requirements change over time

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V&MM Strategic Locations – Know For

This list of long term locations is agreed by the TSO Leadership team. It may change as business/customer requirements change over time


Location strategy what if
Location Strategy….What If!

I currently work in one of the V&MM long term site

Good news - You’re in the right place to take advantage of the opportunities to collaborate, and share knowledge and ideas face to face with your colleagues; to explore career options; and to be part of a brilliant team.

I don’t currently work in one of the V&MM long terms sites

In some cases, where there’s an operational need, we may ask people who live within reasonable travel time to move to a long term site. Whilst sitting and working closely together in teams is our guiding principle, the operational plans and timescales of each BT TSO business unit will differ, and so there’ll be specific plans for each unit.  

I’m a home/agile worker

Looking at BT TSO’s work activities we recognise that some roles can be performed well without being co-located with teams. For some home and agile workers there’ll be no change, but some – depending on operational needs - may be asked to move to a long term site. Over time, as more teams move to our long term sites, these sites will become the natural centre for critical activities and, as such will become the places to build and grow our careers.

More details at the Brilliant People web-site


Location strategy now next steps
Location Strategy – Now & Next Steps

  • Now to End of Q3:

  • Background work to ensure validation

  • Capacity Planning

  • Site by Site Plans (Working with functional area reps)

  • Current Moves: Now to Q4

  • Completes December: NOC moves - Colombo House & Cambridge

  • LlantrisantATE to Cardiff Stadium

  • Small scale moves

  • Support / Engagement:

  • Comms – relevant to your area and circumstance

  • Understand what means for you/your people – Ask questions!

  • https://intra.bt.com/bt/tso/ff/bp/loc/Pages/faqs.aspx