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SMILE: the MASTER PLAN for Torino Smart City. What it is SMILE. The smart city model that will help Turin in the key projects definition Beyond the logic of single demonstration With models of sustainable and replicable solutions For the enhancement of local excellence

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what it is smile
  • The smart city model thatwill help Turinin the key projects definition
    • Beyond the logic of single demonstration
    • With models of sustainable and replicable solutions
    • For the enhancementof localexcellence
  • A method for rapid design and actionscoordination
  • A planning systemthat evolves over time towards measurable objectives (KPI)

SMILE: Smart MobilityInclusion Life & Health & Energy

the key components
The keycomponents

4 vertical domains where the city expresses a clear value

Priority & Objectives + System of KPIs



Life & Health


Interconnection and interaction

1 connective tissue of transparent and minimally invasive technologies

  • Data
  • connection between people and objects
  • Bidirectionality
  • Static /moving
  • Able to receive and implement policies
  • Vehicles
  • intermodality
  • vehiclesharing / pooling
  • lowenvironmentalimpact
  • non-motorizedtransport
  • People
  • sharing information
  • emergency management
  • security
  • Infrastructure
  • road networks and intelligent traffic lights
  • monitoring and controlling
  • for electricvehicle
  • Infrastructure
  • communication V2V, V2I
  • Service
  • fleet management
  • freightlogistics
  • electronicpaymentsystems
  • Education / Training
  • evolution of educational paradigms
  • learningtools for disabled
  • inclusion for foreignstudents
  • training for immigrants
  • professional training for unemployed
  • Government
  • e-administration
  • e-democracy
  • e-participation
  • Social
  • Communication
  • neighborhood level and social support
  • volunteeringsupport
  • Integration / involvementof unemployed
  • contrastto the immigrantsisolation
  • Assistance
  • Movingautonomy for disabled
  • monitoring the elderly & promoting healthy lifestyles
  • security and emergency management for frail people
life health
Life & Health
  • Enviroment and Territory
  • waste/ water management
  • environmentalqualityanalysis
  • Territorymonitoring
  • territorialplanning
  • disasterprevention
  • Infrastructuremonitoring
  • Security
  • night urban surveillance/prevention
  • and fighting crime
  • monitoring and managing of
  • Big events
  • public order management
  • security for movingusers
  • Culture and Tourism
  • promotion of cultural heritage
  • conservation and upgrading of assets
  • promotion of tourism
  • Accessibility
  • to the structures / usability
  • to the cultural resources of the city
  • Buildings
  • Consumptionmonitoring
  • Plantautomation / energysavingsystems
  • Interfacing with energy networks
  • Interfacing with Renewable Energy Sources
  • People
  • interactions between man and building
  • savingenergyawarenesspolicies
  • community management (e.g. at condominium level)
  • Infrastructures
  • smartgrid
  • smart heating/cooling networks
  • Support for vehicular networks (electric recharge)
  • Vehicles
  • lowimpact vehicle
  • drivingstyle (eco-driving)
  • travelplanning (eco-routing)
how to implement and support the strategy
How to implement and support the strategy
  • SMILEcannot be separated by considerations of economicsustainability,in order to:
    • better address the resourcesand avoid investments incorrect or counterproductive
    • Reduce the risk of sanctions
    • Better focus the main objectives, taking into account options for long-term sustainability
  • Public–private partnership, pre-commercial procurement of innovation
  • National R&D Projects and EU (Horizon 2020)
  • Rules and regulations to support the dissemination of developed solution
the project organization
The projectorganization
  • FocusedTeamswith domain expertise and a strong governanceof the decision-makingprocess

Lead the project in term of main priority & guidelines (institutional & policy making level involved)

Meetings: Kick Off, 70% project, project closure

Steering Committee

Manage the project and lead each phase at operational level (technical and business level involved)

Meetings: every two weeks

Operating Committee

Meetings: decided by team leader


Vertical Domains

and Integration

Workgroups: Benchmarking, Business Model, Governance



Life & Health



project deliverable
Project deliverable

Master Plan SMILE

1. Scenario Analysis


3. Governance

4. Sustainability

1.1 Analysis of AS IS, Assets, docs

2.1 Integration

3.1 Future Organization

4.1 Fundingsources

2.2 Mobility

3.2 KPI for actionsevaluation

4.2 Business models

1.2 Benchmarking

2.3 Energy

1.3 Reuse of sectorplans

2.4 Life&Health



Very short duration to work in a very focused way and to deliver the Master Plan in time for the next EU / Local Planning

workgroups metodology
Workgroups: metodology

Metrics, KPI, data

(from Scenario analysis)

1. MatchingbetweenInput and opportunities

Responsibilities of Workgroups

Input for Workgroups

Macro-objectives, Priority

(from SteeringCommittee)

2. Long List actions and identification fo PriorityActions

Sustainable solutions and market opportunities (from Companies)

3. Investment


4. Choice of Pilots

(short term) and long termlines(2020)

Key Success Factors: Metrics, Target for these metrics (KPIs), Datato be gathered to betterguarantee a realMeasurabilityof impacts

t he support of torino wireless
The support of Torino Wireless
  • Role of Tecnical partner:
    • Finalization of the the MASTER PLAN: benchmarking, opportunity and territorialspecificityanalysis, support for priorities definition, business modelsand sustainabilitymodelsanalysis
    • General management of the projectSMILE,with directsupport of the confrontation and concertationactivities
    • Design of the governacestructureto manageactitiviesafterSMILE Master Plan delivery
  • Management of worksgroups and issues
  • Supportfor in deepanalysis
  • Times and priorities for activitydevelopment
  • Constant updating to the city and to stakeholders
  • Companies involvement

Responsabilityof the SMILEMaster Plan delivery

the key elements of the master plan smile
The key elements of the Master Plan SMILE
  • Visionand priorities of the Torino Smart City
  • Metricse Data to measureimpacts
  • Reference perimeterfor proposal and project selection
  • Elements of governanceto implement following initiatives
  • Content and guidelines, notmethodologies
  • A reference for the furtherinitiativescommunication



Actions area


Thank you

Laura Morgagni

Phone011 19501401

Mobile 335 6780728