slide1 n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Maximizing Uptime and Your Firm's Bottom Line: Understanding risk and budget when evaluating business continuity & PowerPoint Presentation
Download Presentation
Maximizing Uptime and Your Firm's Bottom Line: Understanding risk and budget when evaluating business continuity &

Loading in 2 Seconds...

play fullscreen
1 / 23

Maximizing Uptime and Your Firm's Bottom Line: Understanding risk and budget when evaluating business continuity & - PowerPoint PPT Presentation


  • 75 Views
  • Uploaded on

Maximizing Uptime and Your Firm's Bottom Line: Understanding risk and budget when evaluating business continuity & disaster recovery protocols Michael Kemps Chief Executive Officer and Legal Technology Consultant. Interactive Agenda. What is Disaster Recovery Causes and Harm of Downtime

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Maximizing Uptime and Your Firm's Bottom Line: Understanding risk and budget when evaluating business continuity &' - minda


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
slide1

Maximizing Uptime and Your Firm's Bottom Line: Understanding risk and budget when evaluating business continuity & disaster recovery protocols

Michael Kemps

Chief Executive Officer and Legal Technology Consultant

interactive agenda
InteractiveAgenda

What is Disaster Recovery

Causes and Harm of Downtime

RPO and RTO

Hot Site vs. Outsourced vs. RaaS(Recovery as a Service)

Budget Consideration

E-Mail Continuity - Mimecast

Questions & Discussion

what is disaster recovery
What is Disaster Recovery?
  • The process, policies and procedures of restoring operations critical to the resumption of business
  • Regaining access to data, communications and workspace
  • Resuming business processes after a natural or human-induced disaster
slide5

Harm of Downtime

Reputation / client service

Fine / legal penalties

Lost revenue

Lost productivity

Security

Decreased employee productivity

IT resource stress

Brand damage

Non-compliance with regulatory requirements

slide6

Business Impact: Risks

Data Driven

Virus

Data Corruption

Disk Failure

Business Driven

1,000

Worms

System Availability Failure

Data Growth

Application Outage

Governance

100

Long Term Data Preservation

Event Driven

New Products

Network Problem

10

Failure to Meet Industry Standards

Frequency Per Year

1

Compliance

Political Events

Marketing Campaigns

Natural Disaster

Every

10

Years

Workplace Inaccessibility

Audits

Regional Power Failures

Mergers and Acquisitions

Building Fire

Every

10,000

Years

Pandemic

Consequences or Cost of Loss

Source: IBM, 2010

slide7

Risk Tolerance Prioritization

High

Medium Priority

Highest Priority

Impact

Low

High

Lowest Priority

Medium Priority

Low

Likelihood

Risk Scoring

  • IMPACT if risk occurs
  • LIKELIHOOD of occurrence
rpo and rto
RPO and RTO
  • RPO: “recovery point objective” The point in time to which data must be restored to successfully resume processing. Often thought of as time between last backup and when outage occurred.
  • RTO: “recovery time objective” The time within which business functions or applications must be restored, including time before disaster is declared and time to perform tasks.
solutions
Solutions
  • Hot Site (Do-it-yourself)
  • Outsourced Solution Provider
  • Recovery as a Service (RaaS)
hot site do it yourself
Hot Site (Do-it-yourself)
  • Firm builds a replica server room in a rented colocation datacenter or second office
    • Includes leased lines for communication, power, and cooling. All hardware and software is purchased and maintained by the firm.
  • Benefits
    • Performance is only limited by what the firm is willing to pay
    • RTO is potentially the highest of all solutions
    • RPO is potentially the highest of all solutions
hot site do it yourself1
Hot Site (Do-it-yourself)
  • Disadvantages
    • Cost
      • Potentially more than doubles the cost of the production environment
      • Ongoing maintenance
    • Complexity
      • The firm is responsible for the patching and maintenance of two disparate datacenters
      • Hardware/Software Drift
    • Monitoring
      • The firm is responsible for all monitoring of the replication and readiness for recovery
outsourced solution provider
Outsourced Solution Provider
  • Similar technology and architecture to do it yourself
  • Firm contracts with a third party to build a replica server room in a rented colocation datacenter or cloud provider
    • All hardware and software is purchased by the firm, but maintained by the third party vendor.
  • Benefits
    • Outsourced expertise that is not available with in-house resources.
outsourced solution provider1
Outsourced Solution Provider
  • Disadvantages
    • Cost
      • Similar cost structure to the Hot Site option, with the added cost of the third party
      • Ongoing cost from the third party
    • Knowledge is not retained in-house
    • Provider’s capacity potentially limited during the disaster
raas recovery as a service
RaaS (Recovery as a Service)
  • RaaS
    • Local disk backup with replication of firm data to the vendor’s data center; the vendor can host the firm’s servers as required
  • Benefits
    • Eliminate complexity of DR
    • DR infrastructure is managed by the vendor
    • Economies of scale and lower cost
    • High RPO / RTO
    • SSAE 16, or ISO/IEC 2001, and ISO 9001 Certified Data Centers
raas recovery as a service1
RaaS (Recovery as a Service)
  • Performance
    • Adequate performance but limited by vendors infrastructure
  • Control
    • Firm data stored on third party equipment
      • Mitigated by contractual obligations
  • Monthly cost based on number of servers and size of data replicated to the facility
    • Grows over time
    • Not necessarily predictable
slide16

Model Downtime Costs

  • Calculate the labor cost of an outage:
  • Labor Cost = P x I x R x H
  • P = number of people affected
  • I = percentage impact
  • R = average employee cost per hour
  • H = number of hours of outage
  • Calculate revenue loss during an outage:
  • Lost Revenue = ( GR / TH ) x I x H
  • GR = gross yearly revenue
  • TH = total yearly business hours
  • I = percentage impact
  • H = number of hours of outage
budgeting methodology step 1
Budgeting Methodology: Step 1
  • Determine
    • Risk tolerance objectives
    • Service level and approach
    • Functionality
    • Level of expertise and automation required
    • Determine technology, implementation and support costs
  • Project costs for life span of selected approach ( Year 1, 2, 3 )
budgeting methodology step 2
Budgeting Methodology: Step 2
  • Which approach is right for you?
    • Do It Yourself
    • Outsourced Solution Provider
    • Recovery as a Service ( RaaS )
  • Apply budgeting methodology template and determine the most appropriate approach
  • Templates provided upon request
e mail continuity mimecast
E-Mail Continuity - Mimecast
  • Enables continuous communication with clients
    • Always on e-mail recovery
  • Archive functionality
    • Smaller/faster local mailboxes, while maintaining full searchability
  • Feature Rich E-Mail Platform
    • E-Discovery
    • Encryption
    • Closed Circuit Messaging
    • Anti-Virus/Anti-Spam
slide20

Microsoft Exchange

2010

Microsoft Outlook

slide21

Microsoft Exchange

2010

Microsoft Outlook

disaster recovery planning
Disaster Recovery Planning
  • Technology alone is not enough
    • Establish a plan
    • Risk analysis
    • Establish priorities
    • Develop recovery strategies
    • Document your plan
    • Test your plan
    • Implement your plan
thank you
Thank you!

Contact information for questions or guidance:

Michael Kemps

mkemps@innovativecomp.com

(800) 541-0450