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GetThere Overview for Farnsworth Group . August 3, 2006. Introductions. Suzi Davis Travel Tracy Davis-Pitts GetThere Shelley Sutton Farnsworth Group. Major Reasons Control Seeing all your options helps you make better decisions Maintain your own travel profile info online Convenience

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Presentation Transcript
  • Suzi Davis Travel
    • Tracy Davis-Pitts
  • GetThere
    • Shelley Sutton
  • Farnsworth Group
why book business travel online
Major Reasons


Seeing all your options helps you make better decisions

Maintain your own travel profile info online


Online site is available 24 hours per day, 7 days per week

Suzi Davis Travel confirms online bookings and handles special requests

Cost Savings

Lower ticket processing costs

Lower airfares thru better choice and selection online

Access to your corporation’s preferred carriers and negotiated rates

Why Book Business Travel Online?
key features of getthere
Look-and-feel similar to popular online travel Web sites

Your complete itinerary is displayed thru-out the online booking process

Easy to select and book your air, hotel and rental car options

Sorting capabilities are available for air, car and hotel options

Airline seat maps will display after making your air reservations

Easy to find and locate convenient hotels

Suzi Davis Travel confirms online bookings and handles special requests

Key Features of GetThere
getting started booking online
Logging On

Access GetThere from your browser at:

After you login, be sure “My Account” is up to date

You’re ready to book travel online

Getting Help

Online Resources

Online help

Getting Started Booking Online
step 1 signing in

Step 1:Signing In

signing in
Signing - In
  • Enter your User Name and Password andchoose Submit
alternate access page http www suzidavis com corp htm
Alternate Access Page (
  • Alternate Sign in Options:
  • Click on Clients, then Farnsworth logo


  • Under Client Travel Portal Sites – Farnsworth Group
travel arranger functionality
Travel Arranger Functionality

If you are a Travel Arranger, select traveler name from pull-down menu on top left of screen.

travel arranger functionality cont d
Travel Arranger Functionality cont’d

To assign new travelers, go to My Account to add traveler details

begin search
Begin Search

Site Navigation bar on

top of each page

    • Travel Arranger
    • Home
    • My Account
    • My Trips
    • My Templates
    • Help
    • Logout
  • User Selectable Languages
user selectable languages
User Selectable Languages

User Selectable Languages

  • Spanish
  • French
  • German
  • Portuguese
  • French Canadian

* Note that Messages do not translate

my account
My Account
  • Update My Account the first time you sign in and remember to Save changes
  • Account Settings
    • Personal information
    • Password settings
    • Change password
    • Web Connect accounts
    • Email settings
  • Traveler Preferences
    • Air/Hotel/Car preferences
    • Frequent traveler programs
    • Passport and Visas
  • Travel Arranger Settings
my account cont d
My Account cont’d

Examples of updating My Account data to:

  • Change password
  • Update personal information
  • Note that * denotes a mandatory field
my trips
My Trips
  • Click View next to a trip to review a trip's details.
    • Upcoming trips
    • Past trips
    • Cancelled trips
  • Modifications to existing trips are accessed through View My Trips
  • Select upgrades (if applicable) on AA and UA via My Trips
  • Set up Flight Alerts for email notification
add modify requests
Add / Modify Requests
  • Modify Reservations
  • Add or Modify Seat Requests
  • Add Hotel or Car to existing Air only reservations
canceling trips online
Canceling Trips Online

You can cancel unticketed reservations online by accessing My Trips, then select Cancel Trip, then select check box and choose Cancel Trip Now

my templates
My Templates

You can create templates for frequently traveled itineraries. Once the template is saved, you my open it to input new travel dates and continue with the reservation with less keystrokes

Global Templates are created for use of all Farnsworth travelers. They can be acquired by inputting the template name.

online help
Online Help
  • Content
  • Index
  • Search
  • Glossary of Terms
begin search21
Begin Search

The availability search will default to air, hotel, and car

Click on Find City/Airport to check the 3 letter code

Interactive Calendar appears when mouse is in the date field

Search by Schedule or Price (defaults to Price)

Click on Begin Search to check flights

shop by price
Shop By Price

Fare Matrix displays on top of page

Outbound flights appear below matrix

Click on any column to view flights for that carrier

Click Select to choose your departing flight noting company preferences

Modify Search allows you to change your search options

select your return flight
Select your return flight
  • Select Flight


  • Option to Search by Schedule
reserve seats
Reserve Seats
  • Seat maps are automatically shown once flight options are selected if pre-reserved seats are available
  • Use Scroll to front or Scroll to rear to navigate the seat map
  • Choose a seat by clicking on the appropriate seat icon, noting that the premium seats are reserved for premium frequent flyers
  • Click Reserve Seat and choose a seat on your next flight
hotel search
Hotel Search
  • Hotel Search is automatically shown after seat maps
  • You may search for hotelsby
    • Location
    • Airport
    • City
    • Address
    • Reference Point
    • Postal Code
    • Note default search is 5 miles from location type specified
    • Chain
    • Hotel Name
hotel search reference points
Hotel Search – Reference Points

Hotel Search by Reference Points Will search for hotels closest to your reference point

hotel selection
Hotel Selection
  • Sort by:
    • Company Preferred
    • Hotel Name
    • Approx. Rate
    • Distance
  • View hotels on a Map in relation to each other
  • Check hotel description and amenities
  • View more photos
  • Driving directions
  • Hotel cancellation policy
  • View more hotels
  • Check rates
hotel map and driving directions
Hotel Map and Driving Directions

Map of Hotels

Individual driving directions

hotel room selection
Hotel Room Selection

Review room types and rates then click Select to choose your room type/rate

Select Rules for rate and guarantee information

car search
Car Search
  • Car Search is automatically shown after hotel
  • Search for rental cars
    • At the airport
    • Off the airport
  • Click Express Booking to bypass car individual car selection
  • Click Search Cars to view a list of available cars
car selection
Car Selection
  • Sort cars by
    • Rental Agency
    • Mileage Rate
    • Preference
    • Price
  • Total Price is Displayed
  • Click Select to choose your car
review trip
Review Trip

Review Trip allows you to review and make changes to your itinerary

Click Modify or Remove if you want to change an option

Review Airfare Details and Cost Breakdowns as appropriate

passenger information
Passenger Information
  • Review and change Passenger Information which is based on information and settings from My Account
  • Note that fields markedwith a “*”are mandatory
  • Option to place reservation on Hold or save as template
  • Click Continue to proceed
purchasing information
Purchasing Information
  • Review Purchasing Information which is based on information and settings from My Account
  • Ensure the Payment Information is complete for air
purchasing information cont d
Purchasing Information cont’d

Ensure Payment information for Hotels is correct.

Additional Email Confirmations may be sent to co-workers, spouse, etc.

Update Instant Purchase Carriers, Department Code as applicable

Purchasing Information

purchasing information cont d38
Purchasing Information cont’d

Update Trip Objective, Tickets on File, Misc Trip Info as applicable

Special Requests section to add comments for Suzi Davis Travel agents to action

Click Purchase Trip

Warning message appears, click OK

reservation complete
Reservation Complete

Ticket restrictions appear at the top page message area

Suzi Davis Travel will issue your ticket and send you an email confirmation

Print or download to your calendar or access Virtually There

reservation complete cont d
Reservation Complete cont’d

Any trip can be saved as a Trip Template to make it quick and easy to re-book the same air, hotel, and car options in the future (also available on the Review Trip page)

Arrangers can easily book the same trip for other travelers by clicking on Duplicate Trip after entering the name of the traveler they arrange travel for

Logout if you are finished with your travel arrangements