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GetThere User Training - PowerPoint PPT Presentation

pandora-sullivan
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GetThere User Training

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  1. GetThere User Training Booking & Managing Online Travel

  2. Getting Started Enter your User Name & Password. Click Log In.

  3. Begin Search Check those trip components you wish to book, and select your trip type. Then enter departure and destination cities, dates and times, and other flight availability options. Click the Begin Search button.

  4. Flight Availability-Departing (Search by Schedule) Select the outbound flight option you prefer. Note company preference indicator. Seat maps are available by clicking the View Seats link.

  5. Flight Availability-Returning Select the return flight option you prefer. Note more flight options available by clicking the 21-24 link.

  6. Lower Price Options Low fare options display. Select the trip option you prefer.

  7. Policy Compliance If a non-compliant itinerary is selected, the Policy Compliance window displays. Follow the instructions or start over.

  8. Flight Availability – Search by Price To search by price, click the Display Results By Price button.

  9. Flight Availability Matrix - (Itinerary) A matrix displays with the lowest fares available. You can sort by airline, by number of stops, or by fare. Sort results display below the matrix.

  10. Seat Selection Select a seat assignment by clicking on the seat you would like. Then click the Reserve Seat Selection button.

  11. Hotel Search Enter any hotel search parameters. Can search by: Address or City, Airport, Negotiated Properties, Company Locations, Popular Locations, Chain, or Property Name.

  12. Select Hotel Available hotels display. Preferred hotels display first. Hotels can also be sorted by approximate rate, hotel name, or distance from the search point. You can also get photos, cancellation information, amenity information, and mapping details on each property. Also note the links to the other pages of hotel options. Click the Select button to see the available rates for your hotel choice.

  13. Select Room The hotel details page displays with all available rates. There is a link on each rate for more rate details. Select the room rate you choose to confirm. Hotels are automatically guaranteed to the credit card in the profile.

  14. Hotel Out of Policy If you select a hotel or rate that is out of policy, the below window displays. Follow the instructions and click the Continue with Reservation button.

  15. Car Search The pickup location defaults to your flight destination airport; and the pick up and return dates and times default to the dates and times of the flights you booked.

  16. Select Car Select your preferred car option by clicking on the rate link. Note company preference indicators.

  17. Review Trip Review trip. Modifications can be made prior to purchasing the trip. You can also Start Over by clicking this button. Any important information is displayed at the top of this screen.

  18. Review Trip (cont.) Review trip. Add any items at this time. Create a trip template if you like.

  19. Creating a Trip Template Enter the template name, indicate if the template should be available to other travelers in your company, and click the Save Template button. The below displays indicating your template is saved. Click the Return button to go back to your booking.

  20. Traveler Information Reconfirm the traveler's name, meal, special requests, and frequent traveler data. Data will pre-populate from the profile.

  21. Purchasing Information Verify traveler information, delivery address, email addresses, ticket type, and billing information. Fields indicated with a red star are mandatory.

  22. Purchasing Information (cont.) Information filled in from the profile. Click Purchase Trip to complete the booking.

  23. Reservation Complete The Reservation Complete screen will provide all the travel details. A copy of the itinerary can be printed or downloaded via Virtually There.

  24. Reservation Complete You can now logout or book another trip. In addition to the displayed confirmation, an itinerary confirmation is emailed to you.

  25. Profiles From the home page, you can click on the Profile link to update your profile. Click on the link containing the information you would like to update.

  26. Templates Once you have saved a template, it can be used by clicking on the Templates link. Simply Select the template you wish to use.

  27. Templates (cont.) Enter your new trip dates and click the Price Itinerary button.

  28. Trips From the menu bar you can view Trips on Hold, Upcoming Trips, Past Trips, and Cancelled Trips by clicking on the Trips link. Click on the Select button to view, modify, or cancel a trip.

  29. Cancel a Trip After selecting the trip from the Trips page, click the Cancel Trip button.

  30. Cancel a Trip (cont.) When you choose to cancel a trip, Cancellation Details screen displays to reconfirm that you wish to cancel this trip. If you still wish to cancel this trip, click the check box that you agree to cancel this trip and click the Cancel Trip Now button.

  31. Cancel a Trip (cont.) Cancel Trip confirmation displays. In addition to the displayed cancellation, an itinerary cancellation notice is emailed to you.

  32. Amtrak Check the Train trip type, and the other trip components you wish to book. Then enter the departure and destination stations, trip dates and times, and other train availability options. Click the Begin Search button.

  33. Train Availability - Departing You can display station or train details by clicking the link. Click the Select button to choose the train(s) you would like.

  34. Train Availability - Returning Once you select the departure, the return options display. Selectthe desired return train(s) from this availability by clicking the Select button.

  35. Review trip Review the trip. You may add a car or hotel at this point by clicking the Add Item button, or modify what you have booked prior to purchasing the trip.

  36. Traveler Information The Traveler Information window displays to reconfirm the passenger's name and frequent rail number.

  37. Purchasing Information Verify traveler information, delivery address, email address, and payment information. Fields indicated with a star are mandatory. Click the Purchase Trip button.

  38. Train Reservation Complete An itinerary confirmation displays. In addition to the displayed confirmation, an itinerary confirmation is emailed to you.