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  1. LEADERSHIP QUALITIES Soft skills training to Postal staff – Government of INDIA • Prepared and Presented by • Dr. A.V. RAMPRASAD, Principal, KLNCE • Prof. S. Balasubramanian, ASP /Mech KLNCE

  2. Who are leaders • Are leaders born or made . • Who guides common goal showing the way by example • Leadership is the ability of a superior to influence the behaviour of his subordinates and persuade them to follow a particular course of action . • Ability to make his subordinates to work with confidence and zeal

  3. Ultimate leader is …. • Leader should have high level of intelligence with sound educational and technical background • Emotionally stable , should not loose temper at any instant • Understand human behaviour , needs , emotions etc and deal with all people • Understand the views of others should not do on his own way • Not only self motivated but also motivate followers

  4. Should initiate the work and have creative ability • Should be able to judge anything for actions and good decisions • Lead from the front by taking the responsibilities and must be a decision maker • Good guide to the subordinates and demonstrate the ways of doing work • Should have attractive and pleasing personality with dignified behaviour • Should be honor , sincere • And leave people the will to carry on

  5. Types of leadership • Management – doing things right • Leadership – doing right things • Types – autocratic - Leader makes decisions without reference to anyone else,High degree of dependency on the leader,Can create de-motivation and alienation of staff,May be valuable in some types of business where decisions need to be made quickly and decisively • Democratic – Encourage decision making from different prespective – process of consultation before decision .

  6. Best Qualitites of Leadership Leadership in Simple Terms Leader Characteristics Qualities of Leadership Leadership as Empowerment The Leadership Role The Ingredients of a Successful Leader What is Successful Leadership

  7. Leadership in Simple Terms • Understand the vision • Direct and enable others to cooperate in achieving it “Leadership is the ability to direct people, more important, to have those people accept that direction”. (Lombardi, 2001) Leadership is not about memorising techniques or devising the perfect game plan. It is about really paying attention to people – really believing them, really caring about them, really involving them.”

  8. Leadership is about: • Motivating • Inspiring • Taking people to greater heights • Working with participants on the how and helping them figure out the what and why • Encouraging them to push themselves to achieve the highest possible performance • Action • Enabling, not telling • Talking the talk and walking the walk...walking alongside

  9. Leadership Qualities • Vision and passion • Strong communicating skills • Role model • Have integrity and honesty • Be organised • (Trenberth and Collins, 1994) • Enable direction and structure • by the group • A clear vision • Charisma • Enable motivation and enthusiasm • Make a difference • People-oriented skills • Skilful communicator • Build character • Empathy • (McConnell, 2000) What leadership qualities do you have?

  10. Leaders Build Leadership To build leadership the leader has to enable participant independence so they can perform with freedom and autonomy to make informed decisions without the leader around. (Hinkson, 2001) Leadership as Empowerment “A good leader inspires people to have confidence in their leader. A great leader inspires people to have confidence in themselves”. (Anonymous)

  11. The Leadership Role • A good leader is a person who: • Is a good teacher • Doesn’t put down those they are working with • Gets the most from those they are working with • Works within the framework of the rules “A leader is one who knows the way, goes the way, and shows the way.” John C. Maxwell

  12. The Ingredients of a Successful Leader • Create and practise values • Develop committed followers • Inspire lofty accomplishments • Model appropriate behaviour • Focus attention on important issues • Connect the group to the outside world • (Lee & King, 2001) What other ingredients are important to be a successful leader?

  13. What is Successful Leadership? • Successful leaders get the most out of the participants and enable them to learn: • How to lead and follow within the team • How to make good decisions • Not to be afraid to fail • Character values • How to be successful leaders and people • To be the best they can be • (Adapted from Hinkson, 2001)

  14. Leadership Qualities

  15. Qualities of a Leader Becoming the Person Others Will Want to Follow Effective leadership skills are needed more than ever to stay ahead of the competition

  16. “If you can become the leader you ought to be on the inside, you will be able to become the person you want on the outside. People will want to follow you. And when that happens, you’ll be able to tackle anything in this world.”

  17. The essence of leadership is service to others As a leader, you exist to: • Inspire others to strive for excellence • Ensure the work environment is safe, challenging, and fair • Teach, mentor, provide guidance

  18. True leaders put the welfare of the group ahead of their own self-interest

  19. Great leaders enhance institutional capability by driving the actions of others to achieve greatness

  20. Create and establish strategies • Ensure effectiveness and efficiency • Communicate openly and often • Build solid relationships • Act with integrity and fairness • Provide counsel and direction • Motivate, coach and develop others • Produce results, meet objectives and exceed goals

  21. Charisma “How can you have charisma? Be more concerned about making others feel good about themselves than you are making them feel good about you.”

  22. Any leader can get work done by barking orders…

  23. Communication: Simplify your Message- It’s not what you say, but also how you say it. Really Care about your Audience Show the Truth- Believe what you say, Live what you say Seek a Response- the goal of all communication is action

  24. Qualities Leaders Posses To Make Things Happen: They Know What They Want They Push Themselves to Act They Take More Risks They Make More Mistakes

  25. Remember “If you can dream it, you can do it.”

  26. Q & A Thanking you