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Learning Objectives by Gary Batis. How diversity can add value and benefit to the workplace by providing commitment to serve a diverse community. Learn that different age groups bring with them different styles, perspectives, and life experiences.

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Learning Objectivesby Gary Batis

How diversity can add value and benefit to the workplace by providing commitment to serve a diverse community.

Learn that different age groups bring with them different styles, perspectives, and life experiences.

Diversity – “the condition of being, diverse, “variety” (Webster’s Dictionary).


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Steps to Diversity Thinking

Awareness of Self

Awareness of Others

Acceptance

Appreciation of Differences

Constructively Using the Differences


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The Veterans: born between 1922 and 1943.

The Baby Boomers: born between 1943 and 1960.

The Generation Xers: born between 1960 and 1980.

The Generation Nexters: born between 1980 and 2000.

Generational Differences in the Workplace


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The Veterans(1922-1943)

Heros:

Music of Their Early Years: Swing and Big Band

FDR  Babe Ruth Audie Murphy  Winston Churchill Eisenhower

Benny Goodman  Duke Ellington Glenn Miller Tommy Dorsey  Kate Smith Bing Crosby Ella Fitzgerald  Frank Sinatra

Memorabilia:

Kewpie Dolls  Mickey Mouse The Lone Ranger Flash Gordon

Defining Events and Trends:

Great Depression WWII The New Deal Korean War Rise of Labor Unions Polio Vaccine Golden Age of Radio The Silver Screen


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The Veteran Generational Personality

  • They like consistency and uniformity

  • They like things on a grand scale

  • They are conformers

  • They believe in logic, not magic

  • They are disciplined

  • They are past-oriented

  • They believe in law and order

  • Their spending style is conservative


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The Baby Boomers(1943-1960)

Heros:

Music of Their Early Years:Rock ‘n Roll

Gandhi  Martin Luther King JFK and Jackie John Glenn

Elvis  The Beatles Rolling Stones Grateful Dead  Beach Boys Jimi Hendrix Bob Dylan  The Supremes The Temptations

Memorabilia:

The Ed Sullivan Show  Poodle Skirts and Pop Beads Laugh-In Slinkies  TV Dinners Hula Hoops

Defining Events and Trends:

Vietnam War Civil Rights Movement Cold War Women’s Liberation The Space Race Television Suburbia Assassinations


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The Boomer Generational Personality

  • They believe in growth and expansion

  • They think of themselves as stars of the show

  • They tend to be optimistic

  • They learned about teamwork at school and home

  • They have pursued personal gratification

  • They have searched their souls – repeatedly

  • They have always been cool


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The Xers(1960-1980)

Music of Their Early Years:Disco, Rap & Reggae

Heros:

(None)

Memorabilia:

Elton John  Bruce Springstein Tina Turner Bon Jovi Michael Jackson U2 Prince

The Brady Bunch  Pet Rocks ET Cabbage Patch Dolls  Platform Shoes Star Wars

Defining Events and Trends:

Watergate AIDS MTV Latchkey Kids Computers Fall of Berlin Wall Glastnost/Perestroika Challenger Disaster


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The Generation X Generational Personality

  • They are self-reliant

  • They are seeking a sense of family

  • They want balance

  • They like informality

  • Their approach to authority is casual

  • They are skeptical

  • They are attracted to the edge

  • They are technologically savvy


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The Nexters/Generation Y(1980-2000)

Heros:

Music of Their Early YearsAlternative Rap, SKA & Remix

Michael Jordan  Princess Diana Mia Hamm Bill Gates  Tiger Woods

Jewel  Puff Daddy Alanis Morrisette Toni Braxton Savage Garden Garth Brooks Backstreet Boys Spice Girls

Memorabilia:

Barney  Beanie Babies The X Games Pogs  Teenage Mutant Ninja Turtles Virtual Pets

Defining Events and Trends:

Oklahoma City Bombing McGwire and Sosa It Takes a Village Schoolyard Violence Girls Movement


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The Nexter/Generation Y Generational Personality

Generation Y is still in process of developing a Generational Personality, but so far seems to hold the following Core Values upon which the personality will be based:

  • Optimism

  • Civic Duty

  • Confidence

  • Achievement

  • Sociability

  • Morality

  • Street Smarts

  • Diversity


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Diversity Standards(Do not mean a lack of standards)

Every one in the organization has the right to establish certain behavioral standards.

Behavioral standards must be tied to the community and organization’s objectives.


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Tips on Dealing with Diversity Actions

Avoid stereotyping

Improve communication

Understand group interaction

Manage culture clash

Find common ground


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