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Learning Objectives by Gary Batis. How diversity can add value and benefit to the workplace by providing commitment to serve a diverse community. Learn that different age groups bring with them different styles, perspectives, and life experiences.

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learning objectives by gary batis
Learning Objectivesby Gary Batis

How diversity can add value and benefit to the workplace by providing commitment to serve a diverse community.

Learn that different age groups bring with them different styles, perspectives, and life experiences.

Diversity – “the condition of being, diverse, “variety” (Webster’s Dictionary).

steps to diversity thinking
Steps to Diversity Thinking

Awareness of Self

Awareness of Others


Appreciation of Differences

Constructively Using the Differences

The Veterans: born between 1922 and 1943.

The Baby Boomers: born between 1943 and 1960.

The Generation Xers: born between 1960 and 1980.

The Generation Nexters: born between 1980 and 2000.

Generational Differences in the Workplace


The Veterans(1922-1943)


Music of Their Early Years: Swing and Big Band

FDR  Babe Ruth Audie Murphy  Winston Churchill Eisenhower

Benny Goodman  Duke Ellington Glenn Miller Tommy Dorsey  Kate Smith Bing Crosby Ella Fitzgerald  Frank Sinatra


Kewpie Dolls  Mickey Mouse The Lone Ranger Flash Gordon

Defining Events and Trends:

Great Depression WWII The New Deal Korean War Rise of Labor Unions Polio Vaccine Golden Age of Radio The Silver Screen


The Veteran Generational Personality

  • They like consistency and uniformity
  • They like things on a grand scale
  • They are conformers
  • They believe in logic, not magic
  • They are disciplined
  • They are past-oriented
  • They believe in law and order
  • Their spending style is conservative

The Baby Boomers(1943-1960)


Music of Their Early Years:Rock ‘n Roll

Gandhi  Martin Luther King JFK and Jackie John Glenn

Elvis  The Beatles Rolling Stones Grateful Dead  Beach Boys Jimi Hendrix Bob Dylan  The Supremes The Temptations


The Ed Sullivan Show  Poodle Skirts and Pop Beads Laugh-In Slinkies  TV Dinners Hula Hoops

Defining Events and Trends:

Vietnam War Civil Rights Movement Cold War Women’s Liberation The Space Race Television Suburbia Assassinations


The Boomer Generational Personality

  • They believe in growth and expansion
  • They think of themselves as stars of the show
  • They tend to be optimistic
  • They learned about teamwork at school and home
  • They have pursued personal gratification
  • They have searched their souls – repeatedly
  • They have always been cool

The Xers(1960-1980)

Music of Their Early Years:Disco, Rap & Reggae




Elton John  Bruce Springstein Tina Turner Bon Jovi Michael Jackson U2 Prince

The Brady Bunch  Pet Rocks ET Cabbage Patch Dolls  Platform Shoes Star Wars

Defining Events and Trends:

Watergate AIDS MTV Latchkey Kids Computers Fall of Berlin Wall Glastnost/Perestroika Challenger Disaster


The Generation X Generational Personality

  • They are self-reliant
  • They are seeking a sense of family
  • They want balance
  • They like informality
  • Their approach to authority is casual
  • They are skeptical
  • They are attracted to the edge
  • They are technologically savvy

The Nexters/Generation Y(1980-2000)


Music of Their Early YearsAlternative Rap, SKA & Remix

Michael Jordan  Princess Diana Mia Hamm Bill Gates  Tiger Woods

Jewel  Puff Daddy Alanis Morrisette Toni Braxton Savage Garden Garth Brooks Backstreet Boys Spice Girls


Barney  Beanie Babies The X Games Pogs  Teenage Mutant Ninja Turtles Virtual Pets

Defining Events and Trends:

Oklahoma City Bombing McGwire and Sosa It Takes a Village Schoolyard Violence Girls Movement


The Nexter/Generation Y Generational Personality

Generation Y is still in process of developing a Generational Personality, but so far seems to hold the following Core Values upon which the personality will be based:

  • Optimism
  • Civic Duty
  • Confidence
  • Achievement
  • Sociability
  • Morality
  • Street Smarts
  • Diversity
diversity standards do not mean a lack of standards
Diversity Standards(Do not mean a lack of standards)

Every one in the organization has the right to establish certain behavioral standards.

Behavioral standards must be tied to the community and organization’s objectives.

tips on dealing with diversity actions
Tips on Dealing with Diversity Actions

Avoid stereotyping

Improve communication

Understand group interaction

Manage culture clash

Find common ground