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Becoming a Resonant Leader. Annie McKee , Ph.D. Founder , Teleos Leadership Institute Adjunct Professor, Graduate School of Education University of Pennsylvania amckee@teleosleaders.com. The greatest change in human history?. Great leaders move us to find meaning in change. .

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becoming a resonant leader

Becoming a Resonant Leader

Annie McKee, Ph.D.

Founder, Teleos Leadership Institute

Adjunct Professor,

Graduate School of Education

University of Pennsylvania

amckee@teleosleaders.com

our challenge today
Our Challenge Today
  • Unleash the best in ourselves and others…

Counter unproductive emotions and create a culture that is ripe with inspiration, creativity, and challenge,

Foster hope.

great leaders
Great Leaders
  • Are emotionally intelligent
  • Are complete human beings:
  • Mind, Body, Heart, and Spirit
  • Great leaders create resonance
slide15

We operate on

  • false assumptions about what it means to be a great leader.
leadership myths and the truth
Leadership Myths and the Truth
  • Intellect is enough
  • Your mood does not matter
  • Great leaders are tough enough to take constant pressure
  • Emotional intelligence makes
  • the difference.
  • Emotions are contagious.
  • No one can sustain constant
  • sacrifice. You need renewal
  • too!
myth 1 intellect is enough
Myth 1: Intellect is Enough

Intellectual Capability (IQ)

Threshold Competencies

Emotional Intelligence (EI)

The Differentiating Factor

Only one cognitive ability− pattern recognition −differentiated outstandingleaders

85-90% of the difference between outstanding andaverage leaders is linkedto Emotional Intelligence

the essence of emotional intelligence
The Essence of Emotional Intelligence

I. Understanding Self

II. Managing Self

III. Understanding Others IV. Managing Relationships

Personal Competencies

Social Competencies

slide19

Empathy

  • Organizational Awareness
  • Emotional

Self-Awareness

EI

  • Inspirational Leadership
  • Teamwork
  • Coach and Mentor
  • Influence
  • Conflict Management
  • Positive Outlook
  • Achievement Orientation
  • Adaptability
  • Emotional Self-Control
conclusive research ei matters
Conclusive Research: EI Matters
  • An analysis of more than 300 top-level executivesfrom fifteen global companies showed that six emotional competencies distinguished stars from the average: influence, team leadership, organizational awareness, self-confidence, achievement drive and leadership.
  • The primary causes of derailmentin executives involve deficits in three primary emotional competencies: difficulty in handling change, not being able to work well in a team and poor interpersonal relations.
  • Optimism leads to increased productivity. New sales managers who scored high on a test of “learned optimism” sold 37 percent more in their first two years than pessimists.

Spencer, L. M., Jr. , & Spencer, S. (1993). Competence at work: Models for superior performance. New York: John Wiley and Sons. Center for Creative Leadership study: Leadership Quarterly, 10(2): 145-179.

Consortium Benchmarking Study (2000). “Developing Leaders at All. Levels.” Seligman, M. E. P. (1990). Learned optimism. New York: Knopf.

today
Today

The need for emotionally competent leadership increases as organizations become more…

Networked

Lean and Flat

Flexible/Responsive

Global

Diverse

slide23
Positive emotions are aroused – creating an exciting, engaging, fulfilling place to be!

People are encouraged to lead and contribute at all levels

Leaders develop the best in themselves and others

  • EI, Resonant Leadership and Organizational Culture
slide24

How do the best companies to work for maintain an edge in today’s environment?

Leadership and Culture!

myth 2 emotions don t matter
Myth 2: Emotions Don’t Matter

We feel before we think and emotions are contagious!

slide26

Resonance is contagious…

and so is dissonance.

emotion and effectiveness
Emotion and Effectiveness
  • Positive Emotional Attractor
  • Hope
  • Joy
  • Compassion
  • Excitement and Challenge
  • Calm
  • Safety
  • Growth and learning
  • Love
  • Respect
  • Negative Emotional Attractor
  • Fear
  • Anger
  • Resentment and jealousy
  • Stress and anxiety
  • Impatience
  • Mistrust
  • Forced Compliance
  • Hate
  • Disdain
stop being a victim
Stop Being a Victim!

The minute you become a victim you cease to be a leader.

but even the best of us
But Even the Best of Us…
  • …slip into dissonance. Despite our good intentions, we become toxic, spreading dissent and resentment among our people. We make excuses, blame others, point to “Them” as the cause…

WHY?

myth 3 we re not unstoppable
Myth 3: We’re Not Unstoppable

Over time and unchecked, the physical and emotional toll of leadership limits our ability to sustain high performance and resonance.

slide34

Crisis

Responsibility

Self-control

Daily Threats

Dissonance is the default

power stress
Power Stress
  • Losing touch with core values
  • Burnout
  • Depression
  • Stomach ulcers, high blood pressure, higher risk of stroke or heart attack
  • Decreased immune system functioning
  • Less effective at work
  • Family problems
fundamental question
Fundamental Question

How can great leaders sustain their

effectiveness over time despite the

effects of chronic power stress?

cycle of sacrifice and renewal

Effective

Leadership

Resonant

Relationships

Sacrifice

Syndrome

Mindfulness

Hope

Compassion

Renewal

Crises

Threats

Ineffective or

Non-Sustainable

Leadership

Sustainable,

Effective

Leadership

Cycle of Sacrifice and Renewal
mindfulness
Mindfulness

Awake, aware, attending and attuned – to ourselves, to other people and to the world around us. People who cultivate mindfulness have more cognitive flexibility, creativity, access to personal wisdom and experience, and problem solving skills.What do you do daily to practice mindfulness?

slide39
Hope
  • Optimism
  • An image of a better and feasible future
  • The belief that we can make it happen
lead consciously
Give people hope and show that you care…

They will follow you with enthusiasm and

passion and will share the best of themselves

with you, the team and the organization.

Lead Consciously
slide42

Find your dream.

  • Bring it to life at work and at home.
  • Practice Intentional Change.
slide43

BE THE CHANGE

YOU WANT TO SEE

Gandhi