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New Faculty Orientation. Information Technology Division www.wku.edu/it. IT Helpdesk. www.wku.edu/it/helpdesk www.wku.edu/it/chat 270-745-7000. Monday – Friday 7:00 AM – 10:00 PM Saturday 8:00 AM – 8:00 PM Sunday 12:00 PM – 8:00 PM. Accounts www.wku.edu/it/accounts. NetID WKUID.
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IT Helpdesk www.wku.edu/it/helpdesk www.wku.edu/it/chat 270-745-7000 • Monday – Friday 7:00 AM – 10:00 PM • Saturday 8:00 AM – 8:00 PM • Sunday 12:00 PM – 8:00 PM
Accountswww.wku.edu/it/accounts NetID WKUID
NetIDwww.wku.edu/it/accounts/netid • Active Directory (network login) • Exchange/email/ calendar • TopNet • MyStuff • Network printing • eSignature • IT Service Catalog • Blackboard • WKU Portal • WKU Infoview • WKU VPN • WKU Wireless • Misc. WKU Services
Other Accounts • WKUID • TopNet • Request programming services • Banner User ID • Banner • Online Banner Reports
Technology Training www.wku.edu/it/trainingit.training@wku.edu www.wku.edu/it/videotutorials Training Calendar Session Descriptions Video Tutorials
Available IT Trainingwww.wku.edu/it/training Microsoft Office 2010 Adobe Creative Suite 5 OU Campus Other Supported Software
Training Online Blackboard ADA for Online Courses Adobe Captivate Adobe Connect Adobe InDesign Adobe Photoshop OU Campus Respondus Tegrity TurningPoint Clickers
Technology Resource Centerwww.wku.edu/it/trc • Specialized equipment and software • Equipment for checkout: • Still Cameras • Video Cameras • Audio Recorders • Laptops • Projectors • Much more!
Instructional Design & Graphic ServicesMass Media & Technology Hall, 2nd Floor
Communication & Network Services • Campus Phone Services • Local dialing to Bowling Green, Owensboro, and Glasgow • Long distance services • Voicemail • International service (upon request) • Network services • A highly reliable modern data network providing the foundation for IT services.
Cellular Discounts • WKU Employee Discount: AT&T: 17% Sprint: 23% • To Obtain WKU Employee Discount: • Go to local cell phone store Or • Go to WKU Cellular Portal • www.wku.edu/it/cellular • Click Cellular Discount Portal
Room-BasedVideo Conferencing Services Network of 52 Video Conferencing Rooms & Endpoint Across all WKU Sites: Bowling Green / Elizabethtown Fort Knox / Glasgow / Owensboro South Campus
Desktop-BasedVideo Conferencing Services Adobe Connect ProFunctionality Includes: • Polls / Quizzes (including short answer) / True/False • Collaborative Screen Sharing & Desktop Sharing • Whiteboard • Two-way Audio / Video Capabilities for smaller sessions • Chat Feature • Upload/Download Files
Conferencing Resources • www.wku.edu/it/conferencing/ • Conferencing and Audiovisual Overview, under “IT Services” webpage • To Schedule Desktop or Room-based V/C Training • To Request Further Information on Collaboration Capabilities at WKU • To Schedule IVS Class: • jessica.steenbergen@wku.edu
Student Technology Centerswww.wku.edu/it/labs • Cherry Hall • Thompson Complex Center Wing • Snell Hall • Helm Library • Grise Hall • Mass Media & Technology Hall • South Campus (inset)
Campus Wirelesswww.wku.edu/it/network • “WKU-SECURE” is the recommended network for WKU F/S. • “WKU-WIRELESS” is available for devices that can’t take advantage of the added security of “WKU-SECURE.” • “WKU-GUEST” is a special, restricted network available for guests.
Software Centerwww.wku.edu/it/sms Available at No Charge ArcGIS Mathematica Microsoft Office Jaws Respondus SPSS SAS TurningPoint
Software Centerwww.wku.edu/it/sms Other Software Available Adobe Creative Suite Adobe Acrobat Adobe Dreamweaver Adobe Photoshop Microsoft Visio Microsoft Project Apps for iPad
Software Centerwww.wku.edu/it/sms Available for Personal Use • Symantec Endpoint Protection • Microsoft Office Home Use Program • Office 2013 (PC) • Office 2011 (MAC) • Adobe Creative Cloud
Computer Purchasewww.wku.edu/it/discounts-purchasing • Dell WKU Personal Purchase Program • WKU Education Apple Store
College Technology Consultants • Todd Chappel- College of Health and Human Services • Kurt Fattic- Potter College of Arts and Letters • Eric Fisher- Library Systems Office • Thomas Gaffin- Glasgow Regional Center • Sondra Johnson- Elizabethtown Regional Center • Denis Mujic- Honors College • Casey Peden- Ogden College of Science and Engineering • Cody Turner- Gordon Ford College of Business • Lee Underwood- Owensboro Regional Center
Desktop Support • Computer Provided • Included Software: • Microsoft Office 2010 • Symantec Endpoint Protection • Active Directory • Web Browser • Onsite Technology Support
IT Helpdesk 270-745-7000 www.wku.edu/it/helpdesk www.wku.edu/it/chat www.wku.edu/it/systems-status