Communication

1. Communication National Food Service Management Institute The University of Mississippi

2. Objective 1 State the importance of effective communication to promoting the school nutrition program

3. Definition of Communication • Communication is the exchange of ideas, messages, and information by speech, signals, writing, and behavior. • Effective communication occurs only when the receiver understands the information or idea that the sender intended to transmit.

4. How Much Do We Remember? ___ of what we hear? ___ of what we see? ___ of what we see and hear? ___ of what we see, hear, and say? ___ of what we see, hear, say, and do?

5. We Remember… 20% of what we hear. 30% of what we see. 50% of what we see and hear. 70% of what we see, hear, and say. 90% of what we see, hear, say, and do.

6. Stakeholders in the School Nutrition Program • District administrators • School board members • School business officials • Principals • Teachers • School nutrition managers • SN employees • Students • Parents • Community • Industry Representatives

7. Objective 2 Describe how to build support for school nutrition with stakeholders through an effective communication system

8. Communication as a Tool to Promote School Nutrition • Why should we communicate to others in the school district about the relationship between nutrition adequacy and educational performance of children? 2. What are two ways you can use communication to promote consumption of more nutritious foods?

9. Communication as a Tool to Promote School Nutrition (Continued) 3. How can the school nutrition team develop an ongoing system of informing stakeholders of policy updates and current school nutrition program information?