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Legal Needs: Collecting and Tapping Into Your Own Data

Legal Needs: Collecting and Tapping Into Your Own Data . Legal Needs Strategic Planning Project Evidence-based strategic planning . Jane Cipants Senior Research Associate Judith Stubbs and Associates jane@judithstubbs.com.au 4 May 2010. Overview of Presentation.

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Legal Needs: Collecting and Tapping Into Your Own Data

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  1. Legal Needs:Collecting and Tapping IntoYour Own Data

  2. Legal Needs Strategic Planning Project Evidence-based strategic planning Jane Cipants Senior Research Associate Judith Stubbs and Associates jane@judithstubbs.com.au 4 May 2010

  3. Overview of Presentation • Introduction to Legal Needs & Strategic Planning Project • Overview of Toolkit • Your Service & ‘Met’ Need • Your Service & ‘Met’ and ‘Unmet’ Need • Your Service’s Evidence-based Strategic Plan

  4. Legal Needs & Strategic Planning Project • Aim: To develop a tool to help CLCs better meet legal need in their communities • Identified 13 key indicators/characteristics of legal need, also considering disadvantage (the LNAF) • Worked with 2 centres to develop evidence-based strategic plans • Created toolkit for other CLCs to do the same • Phase 2 roll out with 4 centres (current)

  5. Toolkit designed to help CLCs … • Understand and apply the 13 key indicators of legal need to your service and catchment • Conduct a ‘gap analysis’ of unmet need for target groups and geographic areas: • Quantitative data from LNAF & CLSIS • Qualitative data from service interviews, analysis of other service locations, own values, funding & commitments • Develop an evidence-based strategic plan • Evaluate progress over time • Know where to go for help if needed

  6. Overview of Toolkit • Section 1: Your Service & ‘Met’ Need • Section 2: Your Service & ‘Met’ and ‘Unmet’ Need (Gap Analysis) • Section 3: Your Service’s Evidence-based Strategic Plan

  7. Your service & ‘Met’ Need • Describe your service • Geographic catchment area • Current service provision across this area • Current staffing arrangements • Current vision, mission and objectives • Use CLSIS to understand expressed need • Service activities • Client profile • Geographic spread of clients • Mix of problem types • Explore alignment between current service activities and stated objectives (Workshop 1)

  8. Your service & ‘Met’ and ‘Unmet’ Need • Apply LNAF to your catchment to understand ‘unmet’ need • Use Excel Tables 1 & 2 for LNAF, SEIFA, Calculated Legal Need and Need Ratio values • Use LNAF maps • Use table with matter types more likely to be experienced by each key indicator of legal need • Interview key stakeholders and review other info to better understand met and unmet need in your catchment • Explore alignment between your service & ‘met’ and ‘unmet’ need (Workshop 2)

  9. Your Service’s Evidence-Based Strategic Plan • Workshop 3: Apply lessons learned through ‘gap’ analysis to… • Clarify mission, vision and objectives • Reassess service delivery to your catchment • Finalise your evidence-based strategic plan • Commit to regular review

  10. Before getting started… • Understand and commit to an evidence-based approach • Allow enough time – 3 months • Engage Board, staff and other relevant stakeholders • Need good data – work to improve data collection & CLSIS inquiries • Requires some technical skills • Needs an open-minded approach and willingness to change…be BRAVE!

  11. JSA & 4 CLCs Working Together • JSA to provide each centre with 4 days of support through the strategic planning process • 2 days technical and data analysis support • 2 days strategic planning support / facilitation • Additional support possible subject to negotiation w/ centres and NSWCLC • Legal needs mapping by suburb • Additional days of support

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